Sturm, Ruger & Company, Inc.

Joseph Christopher 

on Google

5 years ago

Very poor quality control. Purchased a brand new AR-556 for my son for Christmas. The person who assembled the upper and lower receiver had to hammer the rear take down pin into the gun due to the poor fitment between the upper and lower receivers. I had to use a hard plastic dowel and a hammer to remove the rear take down pin. Now I have to send my son's Christmas give all the way back to Ruger for warranty work before he ever gets to shoot it. How can a gun EVER be shipped like this? The person responsible should be fired.... read more

Mauro Antonelli 

on Google

5 years ago

American History. ... 

Dean Cimino 

on Google

6 years ago

I called customer service today regarding an SP101 and a question concerning the the cylinder attachment to the crane....... I got a customer service rep that said he actually built the guns for ruger before but could NOT answer my question,,,, he just kept saying he knew better and to send the gun in and ruger would repair it for $140.00 !!!!!!!!!! So I looked my question up on youtube and sure enough, there was a video from a novice gunsmith and my question was answered proving the expert from ruger was full of s&it.......... read more

Fernando Mendigutia 

on Google

6 years ago

I am pleased as punch with the repair work on my Ruger P95DC pistol by Kevin who is one of the technicians at Ruger's Prescott, AZ facility. He told me that it would take one week to do the job but in reality he had it done in just three days. He replaced the trigger bar, sear and hammer spring all at no charge! The pistol came back looking as brand new and its performance and accuracy are superb. It is gratifying to deal with an all American company that stands behind its products. Five Stars!