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Stuarts Audio
- Audiologist
- Westfield, NJ
About this business
Location details
544 N Ave E, Westfield, NJ, 07090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fantastic experience! – Stuart and his team “get” customer service *and* they really know audio. When Stuart and I first began speaking about my interest in adding a turntable to my system, he graciously offered to come to my home to see my current system and to understand my goals. Then he crafted a comprehensive plan and proposal to get me to my desired state. We agreed to proceed and then he sent Dave. Dave set up the system beautifully, quickly and all the while giving me great insights into audio. He had some creative i... read more
PERFECTION - Great Service and Products – I've used Stuarts Audio several times. The end results are nothing short of spectacular and I highly recommend them. I used them for indoor and outdoor speakers as well as full stereo/receiver/tv installation. The installations were perfect and everyone we interacted with was extremely professional and courteous. Call and ask for Jim - he knows everything there is about the equipment and will make sure you get exactly what you need.
Home Theatre Experts! – Dear Stu, I just want to thank you for a wonderful experince I had working with you and your team. I am extrememly happy that I followed your recommendations. Even though I had many questions your recommendation were absolutely the best for me and my room and what I wanted with my home theatre. Everything went as promised with no delays or issues. Your team of Scott and Edgar were awesome! The did a great job in the install and seting everything up. They cleaned up everything and you would not be able... read more
Honesty and Integrity They are tops!!!! – After a mixed up Ebay Deal . Stuart said they had another similar Item and well after dealing with them i felt compelled to write a review. Phone conversations all handled very professionally and all emails promptly answered. I wish i lived closer and i would be a regular customer. I have bought lots of high end equipment and have never experienced service and attention to detail like this anywhere. The packing job they did ranks with the best. I would not be writing this if i did no... read more
Excellent High End Equipment – I am a musician and audio engineer. Without going into details, they understood the subleties of the differences in sound of the various audio equipment they have to the point that I was able to make the proper choice for myself weighing audio quality, audio characteristics and cost. I was in there the other day looking for a high end HD TV. We compared the equipment I have to the specs of the TVs and what my viewing requiements are. Based on their recommendation, I can save a grand on the TV b... read more
Overall, I would not recommend this place – I had a difficult time buying stuff at Stuarts. When I went to the store, they convinced to buy the more expensive equipment. Later, in phone conversations arranging for a time for them to come over, they convinced me to buy little “extras” that I discovered were not needed. The guys were fine when they came over to set things up, until they noticed the time and said that they had to run. So they very quickly finished up, not doing everything and left me with a small mess. But they... read more
Business response:
Dear Dave9000, As owner of a small downtown business that has survived 50yrs on word of mouth referrals my door & phone is always open. I would ask that you call me to discuss exactly what transpired. I see this happened 2 years ago but would like to try and make amends. My phone is always open 908-232-0483
All good here – We didn't go to the showroom, someone came to us. Made a number of recommendations, including suggestions on ways to cut costs by keeping some components we had. Installations guys were on time, neat, polite and did a great job. Timing wasn't an issue with us but everything was ready when promised and installed as described. All in all, we had a great experience and would recommend them wholeheartedly.
Be afraid, be very afraid. I bought several pieces of equipment from Stuarts. When they didn?t work they wouldn?t send someone out to fix it. Eventually, they wanted to charge me, a lot, to fix what they first installed badly and got mad at me when their stuff just didn?t work. They refused to give me my money back for useless accessories. For example, they insisted, when I bought expensive equipment, that I use items like ?power surge protectors? which they sold me. Later, I read the instructions which said ? under no condi... read more
Business response:
Dear finfang, As owner of a small downtown business that has survived 50yrs on word of mouth referrals my door & phone is always open. I would ask that you call me to discuss exactly what transpired. I see this happened 3 years ago but would like to try and make amends. My phone is always open. Stuart 908-232-0483
Frequently asked questions about Stuarts Audio
How is Stuarts Audio rated?
Stuarts Audio has a 4.6 star rating with 25 reviews.
When is Stuarts Audio open?
Stuarts Audio is open now. It will close at 6:00 p.m.
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