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Strong Spas Factory Store - Utica
- Home Services
- New Hartford, NY
About this business
Location details
8555 Seneca Tpke, New Hartford, NY, 13413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Awful product I don't know where to begin. This hot tub has been a nightmare. We got our hot tub delivered on 9/29/24. In December the gaskets were defective, I called support on 12/11/24 and someone was there within 2 days and reapplied the gasket sealer. He came in one of the biggest rainstorms in December. Needless to say it didn't work. I called again on 12/18/24. They couldn't get someone out to me until 01/08/25. With a broken gasket on the cover heat was pouring out for weeks. I couldn't turn it off because it would f... read more
I recently bought a hot tub from Mike Meislin at Strong spa. I am extremely happy with my purchase and enjoying my hot tub. This transaction was seamless. The customer service and support at Strong Spa was excellent! I highly recommend Mike and his team at this location.
I have had the absolute worst experience when dealing with my purchase from this company. They dont mention their service team is from a whole different state. My warranty was never emailed to me like I was told it was so when my hot tub stopped working a WEEK into owning it I have had to pull strings just to get service!!!! Now a week later the water is infected from me not wanting to touch anything after being told not to by this company and i currently have also been infected by the water on my skin. They have now just to... read more
Beautiful work!
Ordered replacement parts over 2 months ago and every time I contact someone they say they're fixing the problem but they haven't fixed anything. Just ship my product or return my money. You can't just take people's money, that's theft. Return my money NOW!
Frequently asked questions about Strong Spas Factory Store - Utica
How is Strong Spas Factory Store - Utica rated?
Strong Spas Factory Store - Utica has a 3.6 star rating with 25 reviews.
When is Strong Spas Factory Store - Utica open?
Strong Spas Factory Store - Utica is closed now. It will open at 10:00 a.m.
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