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625 N Derr Dr, Lewisburg, PA, 17837, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
Customer Service is horrible. Spa came damaged and the response of customer service is lacking and extremely slow. I’d avoid this spa brand and go with competitor.
I recently had an outstanding experience with Strong Spas' customer service that deserves high praise. When I needed replacement parts for my spa, I reached out to their team, and Brandon Pryor, the CSR Manager, responded promptly with exceptional professionalism. He provided direct links to the exact parts I needed using the serial number of my Strong Spas unit—a Balboa VL406U Topside and an Overlay for 406U with 3 Jets—making the process seamless and hassle-free. I ordered the parts directly from their website. The order p... read more
I bought my tub for $9200 through home depot. I would not recommend this name after only 4 years and of course out of warranty it needs a completely new control pack at the cost of $500. Called and asked for at least a discount on parts and the 18 year old answering the phone was no help. Hoping this runs for a while but have had several of their tubs over the years and the quality is just not there. Buy a used tub from someone else versus a new strong as they do not last.
Super friendly and answered all of our questions. Ultimately we decided to buy a spa from them. Highly recommended.
Strong Spas Factory Store - Lewisburg has a 3.8 star rating with 284 reviews.
Strong Spas Factory Store - Lewisburg is open now. It will close at 7:00 p.m.
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