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Strong Spas Factory Store - Albany
- Hot Tub & Pool
- Albany, NY
About this business
Location details
1 Crossgates Mall Road, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 10:00 a.m. to 9:30 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I would like to thank the customer service/ technical support team and especially my technician, Liam Obrien. He came out when it 20 degrees and windy to replace my power pack. His attitude was extremely wonderful, despite the cold weather and got my hot tub power back working. I pre ious purchased my hot tub last March, and it’s been so far a wonderful experience with the tub and customer service. I understand, parts break which even made the experience better than it was still under warranty. Thank you so much to Liam and ... read more
Alexis McKown was excellent as far as customer service goes! She helped me out with my tub issues and got me up and running in days. I would definitely be doing business with them again.
If you want a spa made as cheap as possible with the least amount of customer service you came to the right place. As a former dealer of Strong Spas they are terrible and incompetent and that's being nice. If you need service they don't have local service techs although thats what the salesperson will tell you. Call around and see who will service their tubs before you buy and you'll see what I mean. Buy from a local Spa place with a long history of customer service.
Bought a blemished spa about 1 year ago. Has a profuse water leak on a suction line. Strong spas themselves won’t even come and take a look. All reputable spa repair shops locally won’t come and look either because they say strong spas are junk. Buyer beware, if you don’t have a warranty on your spa you will NOT be able to repair your spa.
Frequently asked questions about Strong Spas Factory Store - Albany
How is Strong Spas Factory Store - Albany rated?
Strong Spas Factory Store - Albany has a 4.3 star rating with 17 reviews.
When is Strong Spas Factory Store - Albany open?
Strong Spas Factory Store - Albany is open now. It will close at 9:30 p.m.
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