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StretchLab
- Recreation
- Overland Park, KS
About this business
Location details
6645 W 135th St, Overland Park, KS, 66223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Really enjoyed my experience here. I worked with Trace for three different 50-minute sessions, always working to ensure my goals for sustainable flexibility were being met. He was an exceptional instructor and made the time fly by.
Buyer beware - although they make it really easy for you to sign up online - you have to go in and fill out a carbon copy paper form (didn't know those still existed) with a thirty day notice to quit. Can't call, can't email, can't do it on the same portal you signed-up on. Any company that makes it harder to cancel than sign up tells you A LOT about the focus of the company = money. Not your health, your money, that's all it's about.
I have an update on this. Thank you to manager Courtney for continuing to work on this issue for me. I just received a full refund (March 2025). .... I canceled and they owed me $315.30. Instead of refunding, they charged me again for $315.30. I've been in twice and called multiple times. they keep saying the refund had been given but will take a few days to show up. It never did. my credit card company won't help since it's over 60 days.
I canceled and they owed me $315.30. Instead of refunding, they charged me again for $315.30. I've been in twice and called multiple times. they keep saying the refund had been given but will take a few days to show up. It never did. my credit card company won't help since it's over 60 days. from the reviews, it looks like I'm not the only one they've screwed in this manner. my advice is to not ever go there. but if you do.. and then decide to cancel...contact your credit card company immediately to step in. I tried for too ... read more
UPDATED 2 December 2024 - Stretch Lab still owes me money and the manager isn’t even responding to me. UPDATE 15 January 2025 - I still have not received my refund. Please be aware of the contact you sign with them. I was charged for a month on 14 October 2024 after I had already cancelled my membership, $315.30. This the money the advised they refunded but I still have not received it.
Frequently asked questions about StretchLab
How is StretchLab rated?
StretchLab has a 4.9 star rating with 382 reviews.
When is StretchLab open?
StretchLab is open now. It will close at 4:00 p.m.
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