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Stratus Roofing offers the highest quality service in Florida, and we're dedicated to providing our customers with the best possible experience.
2200 Lucien Way Suite 400, Maitland, FL, 32751, United States
Get directionsI am submitting this formal complaint against Arthur Knapp, owner of Stratus Roofing, for engaging in fraudulent, deceptive, and unconscionable business practices in connection with a roof replacement and related interior repairs performed for my client, Ms. Castor. Ms. Castor is an elderly African American Haitian woman, a hardworking mother of nine children who, despite working three jobs, entrusted Stratus Roofing and Mr. Knapp to act in good faith pursuant to an Assignment of Benefits (AOB) contract executed in November ... read more
Experience was pretty good at first.. However, I had some roof issues shortly after and told Ryan, but he didn’t answer. Followed up with the office so Jozue came back. They didn’t bring the needed equipment, even though I told them beforehand, so they didn’t finish. I followed up, but they never returned or responded. At the time, things seemed ok so I just monitored for the time being. Another thing to note is that they also subcontract work and most of their roofers only speak Spanish. Later on… more issues arose where I ... read more
Experience was pretty good at first. Before and during the job, Ryan was easy to deal with and nice. Sway was too. However, I had some roof issues shortly after the work and told Ryan, but he didn’t answer. Later, Sway and another guy came, had to use my ladder and hose, and sprayed water on the roof to see if there was any leaks. They didn’t bring a ladder at all, even though I told them beforehand to bring a tall ladder to check the second floor. They said they would come back after getting it but never did even after I tr... read more
**Buyer beware** Incredibly unprofessional. Our entire area had damages caused by roofer negligence. Flooding from mesh skylight covers, leaks, busted pipes from nails, destroyed plants and objects, and so much trash and nails that were never cleaned up. We still have a porta potty sitting here 3 weeks later. None of roofers speak english and it makes them look even more incompetent. Most repairs from damages were either inadequate or outright denied. I've never repaired a roof and understand accidents happen. I can't imagin... read more
Stratus Roofing has a 4.5 star rating with 193 reviews.
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