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Stratagem Security
- Security Systems
- Elmsford, NY
About this business
Location details
2 Westchester Plaza, Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with this company for a long time, at this point way to long. There is never anyone in the office. Heather who answered the phone remotely is such a scatter brain that she doesn't put the service calls in when I need them. Heather is rude, she hung up on me twice after pointing out that I spoke to her and she was who dropped the ball. My alarm system for my business has so many issues that at this point I am going to just leave this company and find a new one with employees that actually do their job and has an o... read more
This was a truly abysmal experience from day one. We were met with unexcused delays for several weeks while they knew we were on a timeline. Responsiveness and follow through gets a zero. They also lacked a knowledge base of the Salto product line, and missed every deadline along the way for a commercial installation. Products were defective, installation was defective, and there was zero training to us when the units were finally belatedly working properly. What truly put us over the edge was that they quoted us a price for... read more
Frequently asked questions about Stratagem Security
How is Stratagem Security rated?
Stratagem Security has a 3.6 star rating with 19 reviews.
When is Stratagem Security open?
Stratagem Security is closed now. It will open at 9:00 a.m.
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