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Stony Brook Cabins, LLC

4.7

About this business

Location details

1663 East Parkway, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7789 reviews
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Michelle Papp's profile image
Michelle Papp 
a month ago

The company canceled our cabin we booked 4 months ago due to the owner issues out of our control but the company was not willing to accommodate us with the same type of amenities because the others were a bit more. ZERO protection for the customers if the owners back out. Now we are hunting for a new place 2 months out. I will never use this company again and I recommend you find another company. Keep in mind we w still were willing to pay the same price we were just asking for understanding with the inconvenience. 

Ken C.'s profile image
Ken C. 
3 months ago

Our 1 bedroom cabin had not a single picture on the wall or rug on the floor or even a bear sillouette as is common here. No decorations to make it feel like home and nothing to make it cozy. Pics attached..felt very sterile. The Internet didn't work at all and there was no cable/satellite box in the cabin so it was funny talking to tech support when they asked us to reset it. They brought us a new router in the morning and the Internet was so slow we couldn't even stream anything to the smart tv. Which was necessary since w... read more

Melissa Smalley's profile image
Melissa Smalley 
4 months ago

We rented Old Glory for 4 days. We definitely enjoyed our stay. It is very spacious and accommodated our group of 6 adults and a toddler very well. The ammenities were clean and in working order. We parked 3 vehicles comfortably in the driveway. The staff we spoke to were very friendly and helpful. It is a great location if you want to be away from the action. 25 min avg drive to Gatlinburg parking garage. Our only thing of criticism was to many decorative items which made the cabin feel claustrophobic for our group. Many we... read more

Sara Carpenter's profile image
Sara Carpenter 
4 months ago

My husband and I just stayed in the cerenity studio cabin for our 10 year anniversary. It was very quiet and beautiful. The cabin was easy to find. There were other cabins right next to it, but it still felt very private with the trees. We were called and texted before and all throughout the stay to make sure everything was okay with the cabin. The cabin was well stocked with things we needed like enough towels, small bottles of soaps, and things for the kitchen. The hot tub was clean and worked great. The lid was a little h... read more

Melissa Roe's profile image
Melissa Roe 
5 months ago

WORST experience to date! My husband and I traveled to Gatlinburg this past weekend (Labor Day); we've never been to the area. We travel often and have rented cabins in other states with little to no issue. However, our experience with Stony Brook (Cozy Bear Hideaway) was awful. • Smell – Mold/Mildew/Smoke – very stale and irritating allergens, made it difficult to even stay inside • Jacuzzi tub – black grit/dirt coming out of faucet with water; loud squealing noise in pipes • Hot Tub – green slime in tub, odd chemical smell... read more

Frequently asked questions about Stony Brook Cabins, LLC

How is Stony Brook Cabins, LLC rated?

Stony Brook Cabins, LLC has a 4.7 star rating with 789 reviews. 

When is Stony Brook Cabins, LLC open?

Stony Brook Cabins, LLC is open now. It will close at 6:00 p.m. 

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