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Stone's German Garage
- Auto Repair
- Seattle, WA
About this business
Specialties: Stones German Garage specializes in auto repair for most European makes and models. Our main focus is on Volkswagen, Audi, Porsche, BMW, Mercedes Benz, and Land Rover. Our philosophy, honesty and integrity are paramount to operating this business. We ensure that the work done to our vehicles exceeds expectations...and we believe in doing the right thing because it is the right thing. Established in 2009. I opened for business in Ballard July of 2009. Quickly outgrowing my initial space, we moved to our current s... read more
Location details
1549 NW 49th St #4731, 1549 NW 49th St, Seattle, WA, 98107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service and friendly people!
My experience at Stone’s in beautiful downtown Ballard was beyond frustrating. Their communication was shockingly poor. They do not answer phone calls or texts, and emails tookover 24 hoursfor a response. My car was with them forfour days, yet I had to chase updates the entire time. The worst part? When I arrived to pick up my car, they told me itwasn’t finished despite leaving me a voicemail saying it was ready! Then, they tried to charge me for their entirelaundry list of "necessary" repairs, even though I only approved th... read more
They replaced the right rear roof hinge on my car and had to take out the headliner in my car (one of the least favorite tasks for a mechanic) and they did it with no complaints. They will work on any aspect of your car - not just the engine. I've had them replace gauges, headlights and even adjust the volume of my factory car alarm / horn so it doesn't bother my neighbors when I lock car at night. Keep your old car running - my VW wagon is a 2006.
Was a customer for the last couple of years until very recently. Their location is convenient. While the general service was good, but the mark ups on some parts were astronomical (>300%). I understand some mark up is expected, but that was the line for me. The upsell at times from reception was a bit too much. Every year I come in, they find some "new" issues, then proceed to share that "your car is no longer safe to drive". Initially I was scared, did some Googling, and decide to roll the dice. Somehow, every year, without... read more
Can I get a sixth star?! Take your German car to Stone's and save yourself time and money. I spent weeks and thousands before I heard about them. This business is run by straight shooters with fair pricing. I will take my car to their shop and their shop only!
Frequently asked questions about Stone's German Garage
How is Stone's German Garage rated?
Stone's German Garage has a 4.8 star rating with 201 reviews.
When is Stone's German Garage open?
Stone's German Garage is closed now. It will open at 8:00 a.m.
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