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Stones Boatyard & The Marine Store Chandlery
- Automotive
- Nanaimo, BC
About this business
Location details
104-1840 Stewart Ave, Nanaimo, BC, V9S 4E6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I can’t say anything about the shipyard as I haven’t used their services. However, I have been to the store a number of times and I am consistently disappointed with the customer service by one employee who shall remain nameless. How about a greeting? An offer of help? He just stares at a computer and closes up early. At least the closing hours have been changed on the door since I complained about what will hopefully be my last experience in there. Too bad.
kaleb mcgeoege was very rude and bad work ethic, would not suggest having that man touch your boat.
I called about something I needed they told me they had it in store, I drove 45min to get there, only to find out they didn't have it in stock.and all they had to do was check the shelf to see if they actually had it on hand. wasn't happy about it. Would have saved me the drive if he just got off his ass and did his job.
We’ve had our 42’ Sailboat in the Stones Boatyard twice now. Most recently we had a tight deadline and needed to leave within 7 days. We outlined our initial work and Mitch, the yard manager, got multiple projects moving right away. Work we had done included bottom paint, prop paint, PSS install (stubborn shaft coupler), replaced 2 lifeline stanchions (very difficult because of their location), bow roller, and repitched our Maxprop. Determining the right pitch for the prop and the actual pitching are both more complicated th... read more
We were visiting Nanaimo for a day of fishing with our grandchildren and ran into a problem with our boat - which we only discovered at the boat launch. The team from Stones, led by the Service Manager - Mark, were amazing. They were able to fix my boat quickly and competently, their pricing was fair and best of all everyone we dealt with was polite, friendly and super helpful - including the service manager, the mechanic, the cashier, the staffer who helped us get the boat into their yard, etc. We can't recommend this team ... read more
Frequently asked questions about Stones Boatyard & The Marine Store Chandlery
How is Stones Boatyard & The Marine Store Chandlery rated?
Stones Boatyard & The Marine Store Chandlery has a 4.4 star rating with 93 reviews.
When is Stones Boatyard & The Marine Store Chandlery open?
Stones Boatyard & The Marine Store Chandlery is closed now. It will open tomorrow at 9:00 a.m.
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