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Stone & Tile Shoppe, Inc.
- Consumer Services
- North Hollywood, CA
About this business
Location details
12804 Raymer St, North Hollywood, CA, 91605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My customer experience was fantastic and the product is exactly what I hoped it would be.
I bought some vinyl flooring on sale at my local Home Center, I needed 3 more boxes to complete the job. So I went online and found a few vendors with the same flooring but each box cost $140 plus the shipping charges. Fortunately I found this vendor who had the flooring that I needed on sale for $108 a box plus free shipping. The flooring looks amazing! Thank you Stone & Tile Shoppe.
I posted a review about Stone & Tile shop a few hours ago. I just got off the phone with one of their Managers. He was very professional and understanding. He offered to help to resolve my problems. I explained that I already punched tile from another. I was impressed that he responded to my review at all, yet alone after just a few hours of the posting. Even more so considering it was after 6 p.m. his time. It showed me that their management is concerned about customer satisfaction. I raised my rating to 3 stars do his resp... read more
This company is extremely disappointing. They advertise items as being in stock, then later dramatically increase the shipping cost, claiming the item must ship from a different warehouse than what was stated at checkout. Their return policy is unreasonable—a 25% restocking fee plus return shipping at your expense. Despite implying they stock their own products, they appear to operate as a drop-shipper. I strongly recommend shopping elsewhere. There are numerous reports online, including on Reddit, that outline similar exper... read more
:STUNNING and Delivered perfectly. Beautiful tile, delivered well packed and none broken. I would highly recommend.
Frequently asked questions about Stone & Tile Shoppe, Inc.
How is Stone & Tile Shoppe, Inc. rated?
Stone & Tile Shoppe, Inc. has a 4.8 star rating with 213 reviews.
When is Stone & Tile Shoppe, Inc. open?
Stone & Tile Shoppe, Inc. is closed now. It will open on Monday at 8:00 a.m.
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