Stone Road Auto

4.3

Ontario, NY

About this business

Business Services Public Relations

Location details

114 NY 104, Ontario, NY, 14519, United States

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4.3215 reviews

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DannyG1970

8 years ago

A+ service I purchased a Honda for my son and it was a great experience. Kenny greeted me, and let me look at all the vehicles i was interested,. There was no pressure, i test drove a few vehicles, and got the vehicle history reports, i narrowed my choice to one car and They let me to take the vehicle to my mechanic to make sure that it was reliable for my son. I am very happy with the overall experience.

Woodstock

9 years ago

Caution Not a positive experience after the sale. Vehicle in for numerous repairs wrong plate type issues. Consumer fraud involved in resolution.

Business response:

Thank you for taking the time to give us feedback. Your vehicle had a tire damage, we took your word for it that it was that way when you purchased it, that you did not damage it so we purchased new tire and replaced it at no cost to you. We want our vehicles to be in excellent condition, but sometimes a vehicle might need repairs after the sale at any dealership, and the only thing we can do is to repair at no cost to our customers and apologize. There was an exhaust noise in your vehicle that was repaired at no cost to you... read more