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Stone Masters
- Ice Cream & Frozen Yogurt
- O'Fallon, MO
About this business
Location details
6281 Ronald Reagan Dr, O'Fallon, MO, 63367, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome, many choices, cakes etc ready to go!
Got here at 935. They dont close till 10 but they had the drive thru closed so I went inside. The workers told me "they were closing...". Yea thats part of the reason I never go here .... not only is it expensive but they reject customers before they are even closed. At least Andy's frozen custard is still open because I would have had some sad kids at home tonight.
Waited 20 minutes in drive up to pick up online order. No one else in line inside or out. When we finally got our milkshakes they were melted and watery. No thank you for waiting, just here you go. Poor service and shakes were sad.
This location could improve cleanliness and customer service. The mixing stone was unclean, portions were smaller than ordered, and an employee was unhelpful.. could have done better. Better service and attentiveness would enhance the experience.
Its very worst experience here. I have been to many coldstone locations so far. This ColdStone is not at all clean. And stone is FILTHY. There’s Chinese/vietnamese girl who is very arrogant. Bad customer service. Didn't even ask for rewards. I will never comeback here again. We hesitate to ask for samples for that kind of attitude. Gave us small quantity than we ordered.Felt like staff behaviour was discriminatory.
Frequently asked questions about Stone Masters
How is Stone Masters rated?
Stone Masters has a 3.8 star rating with 343 reviews.
When is Stone Masters open?
Stone Masters is closed now. It will open at 9:00 a.m.
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