Stone Appliance Gallery

JayLynn 

on Citysearch

14 years ago

Awesome experience – As soon as I walked into the door i felt welcomed from the very begging. i was helped by a very helpful and prompt sales person. My questions were answered and I was assured my appliances and plumbing would be delivered in a timely manner and when i received all my things I was so excited to get everything as expected. The installation went smooth and I am "Thankful" that i was recommended to Kiva! Thanks again for a great opportunity. Lynn San Antonio,TX 78209 

Mondin 

on Citysearch

15 years ago

Service Unreliable – I purchased a Dacor Dishwasher from STONE APPLIANCE in late Dec '08 and it was installed in Jan '09. Soon after that it did not work! I asked for my money back and for it to be removed. I was told that would be done. After waiting weeks for the removal and the refund I was told that it would have to be serviced first before they would consider removing. So the service calls started and to no avail did the problem get resolved. I then called Dacor direct in California who told me they had no record of my ... read more

ejad 

on Citysearch

17 years ago

A VERY DISAPPOINTING EXPERIENCE. – Stone Appliance is now owned by someone else AND THERE HAVE BEEN MANY CHANGES. We orderd a range. Delivery was delayed due to an employee foul up. The first time we cooked on it the front burner would not work. The oven door lock was bent. The service company suggested that we had received a floor model. When Stone was notified, the employee agent who sold it was very uncooperative. We were told that it would depend on how many service calls we made as to whether we had received a LEMON....... read more