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Stockton Honda Service Department
- Automotive
- Stockton, CA
About this business
Location details
2002 E Hammer Ln Suite A, Stockton, CA, 95210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
This was our first time coming here, and unfortunately, it was a very disappointing experience. The customer service was poor from the start. The person who was attending us didnt take the time to explain anything to us, and they didn’t even verify our personal information – which they got wrong. When it came time to pay, we were the first in line, and one of the employees actually told us to go to the cashier. But once we got there, the cashier rudely sent us back, telling us to "get back in line" even though we were alread... read more
Deluna Nicholas – Service Advisor (Never take service advice from him) I brought in my 2023 Honda Accord for a tune-up at 10 AM and was told the service would take about 3 hours. Instead, I did not receive my car back until 7 PM — nearly 9 hours later. Throughout the day, I was repeatedly told to “wait one more hour,” which turned the entire experience into a frustrating and inconvenient ordeal. Honest communication from the beginning would have saved me a lot of wasted time.
i made an appointment to do my oil change and this guy named jerry helped me in the beginning..i felt like when i told him that the service should’ve been still covered when we bought the car and he didnt like that because he had to go an extra step to look for it..you should also talk to your cashiers for better customer service. all they do back there is flirt with each other. you cant even try and ask them a simple question!!!!
3 months back, my A/C on my 2016 Honda Civic went out. Before the car was even seen, the service advisor told me that it was a leak on the compressor and that it would be very expensive. That was the 1st red flag, a service advisor telling me the problem was before the tech even took a look at it? Weird. I brought that to his attention and he scoffed and doubled down, where then I responded telling him, “Listen, get the car seen first, and after technician gives you a report, tell me what’s wrong with it, you’re not a tech”.... read more
Thankyou Jeremy Womble and everyone else at the service department! Great customer service.
Frequently asked questions about Stockton Honda Service Department
How is Stockton Honda Service Department rated?
Stockton Honda Service Department has a 4 star rating with 70 reviews.
When is Stockton Honda Service Department open?
Stockton Honda Service Department is closed now. It will open at 7:30 a.m.
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