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Stockton 12 Honda
- Automotive
- Sandy, UT
About this business
Stockton 12 Honda is a new and used car dealership offering a full lineup of Honda vehicles serving customers in the Salt Lake City and Bountiful area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Honda parts and Honda accessories. Visit our website for Honda incentives and to search our large selection of cars, trucks and SUVs.
Location details
10860 S Auto Mall Dr, Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The crapiest service you can ever get. I came in for oil change, choosing the dealership service over any other places, hoping to get a better service for my well loved Honda. With the oil change you get a complimentary tire rotation. Here we go. Whoever was working on my car broke a stud in my wheel while taking the tires off. Right there they billed me for the stud to fix that, which is $3 + $60 for the labor. Excuse me, what labor? Do I have to pay for something they just broke? So they broke, and make you pay to fix it. ... read more
Got sold an oil change package that could be used anywhere. Eric M******, finance manager assured me it was valid outside of Utah. It’s not. I left several voicemails and sent emails to Eric and have not received a response. Called Stockton 12, got John C******* who apologized and said they would reimburse me for an oil change. Sent a receipt like he asked me to and nothing. Reached out by email and phone, nothing. Spoke with Shane P******, General Manager, said that will never happen and they don’t do that. He said “we will... read more
We got recall for my Passport 2023 and we got the lousy service. They are not into details at all!They returned my vehicle with problems that I even didnt expect, which means the Stockton service team never double check the vehicle for safety. I would never buy the service package theyre offered us!With that kind of service! No way I would! Sorry, their customer service didnt have a courtesy to apologize in a matter we would come back in the future purchase!
Illegally did not provide terms and conditions on several documents and it was like pulling teeth to try and get them. Lied about "optional" items saying they were required in order to puchase (theft protection, dealer installed accessories), legal documents state they were optional and could be refused. Lied about "free/complementary" oil changes that they tack on to the price as a prepayment service. Sold a vehicle to me with undisclosed haul damage, which may constitute fraud. Low-balled my trade in and cut off my partner... read more
My son owns a 2017 Honda civic that has ***** miles. *** head gasket was blown and it missed being under warranty by a few months. He paid **** dollars to have it fixed. In the shop an error was made. Long story short, the machine shop was involved, they had his car for a month; no reimbursement for income lost, traveling expenses/renting a car etc. No apology, nothing! Do not buy a car here!
Worst customer service. They discriminate
RecommendedHave used them for years … this oil change was a bad experience… had an appointment at 7:30 a.m. that they had no record of … they put me as a walk in — which I was not! At 9:15 I started asking questions- they had not even started on my oil change! Almost 2 hours— another 40 minutes I was on my way… not my fault that they didn’t get the appointment on their schedule but I sure paid for it!!!
Great service, timely manner
The WORST place I have EVER dealt with in my life.
Frequently asked questions about Stockton 12 Honda
How is Stockton 12 Honda rated?
Stockton 12 Honda has a 4.5 star rating with 5,615 reviews.
When is Stockton 12 Honda open?
Stockton 12 Honda is open now. It will close at 8:00 p.m.
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