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Steward Financial Services
- Financial Services
- Maple Shade, NJ
About this business
Location details
444 E Kings Hwy #200, #200, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Absolutely terrible company to work with. They will not get back to you and the customer service sucks.
The worst experience I’ve ever had with a bank period. Renee the supervisor was rude and unprofessional. The Manager Chris took two days and two messages before I received a call back. Watch out for the scams of this bank. I made my first payment through the automated phone system entered my account number and routing number and received a confirmation of my payment on 11/5/2109. On 11/12 I received a message from Renee saying it was imperative I give a call back. I immediately called back only to be reprimanded by her sayin... read more
I am dissatisfied with this company. I find it shady that they do not automatically send statements showing your payments, balance and interest. I have NEVER ever had a loan where there was not complete transparency of where my account stood at all times. This should be a standard operating procedure to issue monthly statements.
Staff is ignorant and rude' including the supervisor. I have never missed a payment in over a year. They don't have perks for good paying customers ' whom they don't appreciate. I called to ask a question about purchasing another car and the representative recorded it as me calling to refinance instead of wanting to take a second loan. They rushed me off the phone stating they can't stay on the phone long.
What a rip off “financial institution.” Recently experienced a total loss of my vehicle and I felt lucky to have car replacement through my insurance company and GAP insurance with my vehicle loan. I was however not lucky at all!! Steward financial demanded full payment of vehicle from insurance company which included part of my vehicle replacement money instead of the payout and using the GAP insurance. What is the point of being made to have GAP insurance when it’s not even used?! What a shady business practice.
I have been dealing with Steward Financial for about 2.5 years. The dealers that I purchased my car from suggest them. On countless times when I’ve had minor issues (check returned to me, questions about my balance, refinance ... etc) I have attempted to contact their Customer Service line and on most occasions no one is available to speak with me. Of course, as requested, I leave a message with my name and number however to-date I have not received a call back from anyone. Most recently, I accidentally mailed my mortgage pa... read more
Their costumer service is very poor and they are very rude. Their interest rate is very high and they charge you late fees and other other fees. When you are late they call your job and your cell phone 2 or 3 times a day and they are very nasty on the phone always telling you that they are going to repossess the car. They don't want to work with the costumer.
Business response:
In reviewing the account it appears that the account was paid in full and closed in June of 2016. We are very sorry to read that your experience which took place was as you have written. Should you need services in the future, we would like the opportunity to work with you in improving upon the relationship.
Frequently asked questions about Steward Financial Services
How is Steward Financial Services rated?
Steward Financial Services has a 1.5 star rating with 90 reviews.
When is Steward Financial Services open?
Steward Financial Services is open now. It will close at 8:00 p.m.
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