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Stevinson Toyota West Parts
- Automotive
- Lakewood, CO
About this business
At Stevinson Toyota West we stock Toyota Genuine Parts designed specifically for your vehicle. Whether you are looking for wiper blades for your Toyota, cabin air filters for a Camry or timing belts for older Toyota vehicles, our team of trained Toyota parts experts are ready to help you find the right part for your Toyota. Meet our Toyota parts experts in person at our dealership here in Lakewood or give us a call to discuss your vehicle needs.
Location details
780 Denver West Colorado Mills Blvd, Lakewood, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Certainly a mixed bag on this review. Dropped the car off on a Tuesday morning for an AC diagnosis and repair. Took two days to diagnose. They then ordered the parts which came on Thursday early morning- only to find out that after a long holiday weekend that the mechanic was off on Thursday. Repair done on Friday. MOST frustrating was calling the Service Department. You just can't get through, time after time, no answer. Odd. HOWEVER, I will give our Service Rep "J" (Justin) a 10/10. This guy bent over backwards trying to h... read more
Service department is absolutely incompetent. Brought my truck in and they claimed it needed a complete new engine. When after two weeks I pressed them to actually diagnose my issue they decided it didn’t need an engine it just needed a starter. Then they forgot to order my starter and the day it was supposed to be getting replaced I called and they couldn’t even tell me what was going on! I was told at the end of the day they didn’t even know if the starter got ordered. They are liars, tried to get me to buy an unnecessary ... read more
Well the corporate entity that took over from the Family owned company (Stevenson) has unfortunately made this experience less than ideal. I scheduled a recall repair several weeks out. Was told service would be about 45 min. Showed up for a morning appointment. At which point the wait was undetermined. "Could be a couple hours." I was told. 8:15 AM appointment and at 1:45 PM I am finally able to pick up car. So no problem with staff, they were great. This is purely a corporate problem. Maybe hire more valet drivers and cut ... read more
Seven hours. For a 30,000 mile maintenance. I was told there might be a 2.5 hour delay but I was lucky to get out of there before dark. And my work order was even stamped Priority by someone. Didn't matter. There were just too many cars being serviced in one day. I do believe the parent company that runs Stevenson now is more interested in their own financial gains than treating their customers with respect. I will be looking for another service company.
I had a Prius that I had serviced here for 7 years without any issues. I always had great service. They recommended appropriate services, even used to wash and vacuum out your car when you brought it in for service. I've been a faithful customer since around 2013 and was always very happy with the service I got here. When I got a Rav4 in 2020 I brought it here for service as well, even though it meant driving to the other side of town from where I lived because I trusted them to do a good job. Ever since Stevenson got bought... read more
Frequently asked questions about Stevinson Toyota West Parts
How is Stevinson Toyota West Parts rated?
Stevinson Toyota West Parts has a 4.4 star rating with 128 reviews.
When is Stevinson Toyota West Parts open?
Stevinson Toyota West Parts is closed now. It will open at 8:00 a.m.
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