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Steve Rayman Chevrolet, LLC
- Automotive
- Smyrna, GA
About this business
Steve Rayman specializes in exceeding the normal expectations that one has for the car buying experience. We have been the name you trust in the Southeast Auto Market for over 25 years. Our award winning sales, service and parts department set s us apart from the competition, and our full-time internet staff is available six days a week to assist you while looking for a vehicle online, via Facebook, Twitter, and email. Steve Rayman Chevrolet is committed to serving the Atlanta metropolitan area, by providing quality cars and... read more
Location details
2155 Cobb Pkwy SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
On March 29, 2021, I arrived at Steve Rayman's service department a little after 10 am for an oil change with a tire rotation on my Silverado Z71. I was told by my service advisor that there will be a bit of a wait as there were several customers that were ahead of me for the same thing; That was fine because there is always a bit of a wait at the dealership. Around 11:10 am my service advisor informed me that the oil change was completed but I needed front and rear brakes; I told him that was fine to replace them I was alre... read more
Came into the dealership yesterday. Got an assessment on my vehicle. Stated that I needed a part that will stop my car from overheating. Paid over $400 to get the problem resolved. Later that evening, I experienced the same issues. Came back in today and all of a sudden, I need $1700 worth of work done. The technician Charles got irate and hysterical because I wanted an understanding of why he didn't see the problem yesterday. It's MY car and I PAID my hard earned money so I should be entitled to an explanation. These people... read more
Business response:
I'm very sorry you were not treated properly. Please contact Mike ***** our service director and we will give you a full refund and help in any other way possible. Thank you.
I think they run a crooked business and are there to rip off the customer. It is my understanding that when a customer purchases a vehicle from any dealer, there is an implied contract between the customer and the business owner that they will provide the customer with a working vehicle and the customer will pay the asking price or agreed on price. Apparently, Steve Rayman doesn't understand or agree with this logic as he sold us a car on 10/18/2019 that never worked properly from day one. First it was the battery, then it w... read more
Business response:
I mike ***** called this customer today 11.15.19 and let him know that the vehicle just got ready and explained to him that it was ready and he could pick it up from martin tomorrow11.16.19 after 8.00 am and that the bill was being charged to the used car department, not his extended warranty. I apologized for his inconvenience and explained how the billing portion was going so he didn't think it was through his extended warranty. The vehicle was repaired totally to GM specifications by master tech # 376. Mike ***** Service ... read more
I had an appointment that was setup with Chevy HQ customer service getting involved as I'd a particular request I wanted to be accommodated. When setting up the appointment over the phone a few days ago I explained in detail about what I wanted and their Service Advisor, Reggie, completely agreed "professionally" to accommodate my request. However, on the day of the appointment when I was trying to see how my request is going to be addressed he went completely berserk rude, loud and displayed street attitude that should neve... read more
DON'T BUY FROM THE B LOT (COBB PARKWAY MOTORS) IN THE BACK!!! If I could rate them a zero I would! Customer service was actually better than what the reviews say, but when I say DON'T BUY HERE, please save yourself continuous headaches. I thought that since this B lot was respectable since it was connected to Steve Rayman Chevy. However in 9 months, I have paid two $1000 deposits on cars that fail almost instantly after driving away. I have made every payment on time, regularly changed the oil, filters, and fluids. I have be... read more
Customer service was great. From the time I arrived from the time I left it was a great first time experience
I just bought my second vehicle from this dealership,they are very kind and leanieant even with people with bad credit.I recommend them t anyany one i can
I had a really awesome experience today at Steve Rayman. I got great service, from everyone, especially Ray, Chachi, Dan and Mac. I got a really good deal and I'm really excited about my new 2015 Malibu I'm getting on Thursday. You really should go see these guys.
We had a great experience the first time we went to Steve Rayman Chevrolet for our first car that we knew going to them again would be the best decision we could make considering the magnificent service we have received. David Faulkner, Susan Brown, and Arthur Lombardi went above and beyond to assist us and ensure we were satisfied with our vehicle and did a stupendous job doing so. My family and I are grateful to have this team assist us and would highly recommend them to family and friends. We definitely will be coming bac... read more
Frequently asked questions about Steve Rayman Chevrolet, LLC
How is Steve Rayman Chevrolet, LLC rated?
Steve Rayman Chevrolet, LLC has a 4.6 star rating with 67 reviews.
When is Steve Rayman Chevrolet, LLC open?
Steve Rayman Chevrolet, LLC is closed now. It will open at 9:00 a.m.
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