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Steve Faulkner Ford

4.7

About this business

Location details

1422 W 9th St, Mt Carmel, IL, 62863, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.759 reviews
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Larry's profile image
Larry 
3 months ago

Talk to Brad and Brandon. Both top notch 

Sara Silfies's profile image
Sara Silfies 
4 months ago

This business has gone above and beyond for me! My service advisor Libby was amazing. I'm very new to the area, and I’ve had a horrible experience with dealerships in the past. I had warranty work done on my vehicle at Kate Faupel Ford. They ruined my door panel and instead of telling me they zip-tied it. When Libby made me aware of the situation she sent photos, offered endless guidance, and maintained open communication. I never wondered where parts were or what the next steps would be. She has a lifelong customer! Honesty... read more

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Jake Harrison 
5 months ago

I love this dealership. I got 0% financing on my 2025 Ford Explorer Platinum 4WD. The entire transaction and trade exchange was so easy and very fast. I will definitely be returning again for my next new purchase in the future. 

Daniel Meeks's profile image
Daniel Meeks 
6 months ago

Great experience! Talk to Chuck, he’s great! 

Matthew Crosby's profile image
Matthew Crosby 
6 months ago

It’s honestly incredible how poorly Faulkner in Mt. Carmel operates — from sales reps who clearly don’t care to a management team that uses warranty sales to inflate vehicle costs. I wouldn’t recommend buying or servicing a vehicle here. The owner is fully aware of these issues but chooses to do nothing about them. My most recent visit was for the large S650 Mustang BCM recall — a job estimated to take 2–4 hours. Instead, I was without my car for a week because the technician broke my windshield during the process. I only we... read more

Frequently asked questions about Steve Faulkner Ford

How is Steve Faulkner Ford rated?

Steve Faulkner Ford has a 4.7 star rating with 59 reviews. 

When is Steve Faulkner Ford open?

Steve Faulkner Ford is closed now. It will open at 8:00 a.m. 

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