This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Steve Faulkner Ford
- Automotive
- Mt Carmel, IL
About this business
Location details
1422 W 9th St, Mt Carmel, IL, 62863, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Talk to Brad and Brandon. Both top notch
This business has gone above and beyond for me! My service advisor Libby was amazing. I'm very new to the area, and I’ve had a horrible experience with dealerships in the past. I had warranty work done on my vehicle at Kate Faupel Ford. They ruined my door panel and instead of telling me they zip-tied it. When Libby made me aware of the situation she sent photos, offered endless guidance, and maintained open communication. I never wondered where parts were or what the next steps would be. She has a lifelong customer! Honesty... read more
I love this dealership. I got 0% financing on my 2025 Ford Explorer Platinum 4WD. The entire transaction and trade exchange was so easy and very fast. I will definitely be returning again for my next new purchase in the future.
Great experience! Talk to Chuck, he’s great!
It’s honestly incredible how poorly Faulkner in Mt. Carmel operates — from sales reps who clearly don’t care to a management team that uses warranty sales to inflate vehicle costs. I wouldn’t recommend buying or servicing a vehicle here. The owner is fully aware of these issues but chooses to do nothing about them. My most recent visit was for the large S650 Mustang BCM recall — a job estimated to take 2–4 hours. Instead, I was without my car for a week because the technician broke my windshield during the process. I only we... read more
Frequently asked questions about Steve Faulkner Ford
How is Steve Faulkner Ford rated?
Steve Faulkner Ford has a 4.7 star rating with 59 reviews.
When is Steve Faulkner Ford open?
Steve Faulkner Ford is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com