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Sterling McCall Lexus Service Center
- Other
- Houston, TX
About this business
Location details
10025 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I called 2-3 times per day, I called a few days this week and last week. Only the receptionist will pick up then transfer to service advisor. I want to speak to an advisor but no one picks up the phone. I used to be a regular customer here , but I will take my business somewhere else.
never buy lexus because their service is a joke especially in this dealership!!!!
My advisor was great
I’ve been a Sterling McCall customer for over 5 years now. They always take care of me, regardless of the rep. However lately, it’s been Esner handling my service requests and he is the man. Super professional, great attitude and knows how to take care of the customer.
I’ve been a customer for many years I own 4 Lexus that I bought from this dealership this time I did not get the same level of service by the service department. I make an appointment Saturday at 12 pm I get here at 11:30 and they are making me wait for 2 hours just for an oil change. The waiting time is insane. Please do better
Frequently asked questions about Sterling McCall Lexus Service Center
How is Sterling McCall Lexus Service Center rated?
Sterling McCall Lexus Service Center has a 4.3 star rating with 231 reviews.
When is Sterling McCall Lexus Service Center open?
Sterling McCall Lexus Service Center is closed now. It will open at 7:00 a.m.
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