Sterling McCall Acura Sugar Land Service Center

Jon Ackerman 

on Google

2 weeks ago

Car was damaged while being serviced. Team ignored and evaded requests to receive more information and resolve. Won’t return. Be careful if you bring your car here 

Amaoge Ekeh 

on Google

3 weeks ago

I worked with Edwin and Christina. Both were amazing. My sunroof was only closing half way. I needed to get it repaired since the Houston area often rains. I scheduled my service repair last minute while hoping to get a loaner. When I arrived for my scheduled time, there were no loaners available. There were no guarantees if any loaner would return on that day. While considering that I had two young children with me, both Edwin and Christina kept me in the loop when a loaner became available. They also moved me up to the top... read more

Natalie Elizondo 

on Google

a month ago

Worst customer service experience I’ve ever had at a dealership. When it was Sterling McCall I never had any issues and was a loyal customer. Now that Group1 Acura everytime you call in you get an operator and they say they put a ticket through to service to call you back and they never do. Oh and by the way the loaners you can’t leave Houston area so good luck with that if you have your car in the shop long term like I have to. Very disappointed this is not the quality of service I had experienced in years before. Never goi... read more

omead poostforoush 

on Google

a month ago

Christina at the service department is super helpful and friendly. She answered all my questions and guided me to the right direction. Thank you Christina!!!