Sterling Manor Home

Ricki Polsky 

on Google

2 months ago

Infantile people skills. Staff is disrespectful when interacting with the public. Music is often blaring from either stereo speakers or vehicles on max volume. They refuse to acknowledge that staff guilty of the former are their responsibility when on their property, let alone if you've called because it woke your baby through closed windows. Staff argued it wasn't happening as I listened live and heard it through the phone. The volume is unhealthily high for residents of a care home to begin with. Update: For the second tim... read more

Ricki Polsky 

on Google

3 months ago

Infantile people skills. Staff is disrespectful when interacting with the public. Music is often blaring from either stereo speakers or vehicles on max volume. They refuse to acknowledge that staff guilty of the former are their responsibility when on their property, let alone if you've called because it woke your baby through closed windows. Staff argued it wasn't happening as I listened live and heard it through the phone. The volume is unhealthily high for residents of a care home to begin with. 

Doreen P. Meadows 

on Google

4 years ago

Very controlled environment. Nice and clean! Very nice staff and management.