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Sterling Ford Service
- Automotive
- Gloucester, ON
About this business
Location details
1425 Ogilvie Rd, Gloucester, ON, K1J 7P3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My experience with this service department is that it is impossible to get a booking. Calls are not returned in a reasonable time and bookings are far out. This makes me rethink - why buy new from your trusted dealer. I would be hesitant as a result to buy a new car from Sterling Ford. Eventhough the sales department was great - they have to fix the service level of their service department. As a customer this is an important factor in buying decisions.
I was recommended to go to Sterling Ford due to their top notch service. I was not disappointed. All the staff are so polite. Pam is one of the nicest service advisors I've ever had. She is so helpful and so knowledgeable. The world needs more Pams. Having your car serviced at Sterling Ford is relaxing. Knowing you'll be updated at every step of the process means you won't be in the dark, wondering. Thank you pam. And thanks Sterling Ford
I wanted to pass on what an exceptional experience I had at Sterling Ford over the past few months, thanks Jalil. He went above and beyond his job and made the whole process seamless. I found out in November that I needed the long block replaced in my Ford Edge, and Jalil took care of everything. After leaving my car at Sterling for the past week, I picked up the car today. Thanks again for everything. It was a pleasure doing business at Sterling, thanks to Jalil.
We highly recommend Tim from Sterling Ford services. We were impressed with his customer service and pricing was fair and transparent - definitely value for money!
Frequently asked questions about Sterling Ford Service
How is Sterling Ford Service rated?
Sterling Ford Service has a 4.6 star rating with 88 reviews.
When is Sterling Ford Service open?
Sterling Ford Service is open now. It will close at 6:00 p.m.
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