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Steps Plus Inc
- Construction
- Syracuse, NY
About this business
Custom is standard at Steps Plus. The founder of Steps Plus, Robert Kopp, started making precast concrete steps as a side business in the mid-1950's. Bob would work all day at his day job, then come home and cast steps in a walk-out basement with a partner. Because the concrete would not be ready for finishing in the evening, he'd set his alarm for 2:00 AM, at which time he'd get up, trowel & broom the steps, go back to bed, and then get up the next day to go to his regular job. Installations were done on the weekends. When ... read more
Location details
6375 Thompson Rd, Syracuse, NY, 13206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We haven't had our front steps in for ten years, and already they're starting to crumble, and the rails are rusting. I'm so disappointed with them. So now we have to someone repair them ourselves, and we're on a fixed income. I'm glad someone had better luck with their stairs then we have. Very dissatisfied.
Amazing work from steps plus. Great quality and great work. They are pro's at what they do. Anyone other contractor is just there for a quick dollar. Steps plus has been in business for years and they are the best at what they do
Would not recommend! They quickly dropped off custom steps we ordered, we saw it all on my neighbors camera. They are nice and sturdy steps, but, nothing is square. We had railings added…. bottom of the railing is 2” from the edge, the middle post is 3” from the edge, and the top railing is back to 2” from the edge. The steps were not square to the house and hanging over a concrete slab we had poured. I called and complained about that. They said ok, we will have a guy come there to repair and make sure you are there. That n... read more
The customer service at Steps Plus is horrible. I called to get a quote for my business for fencing/hand railings. The woman on the other line quickly became irate because I asked if they would install an existing hand rail. It was just a simple question. I was hoping for some help because my business recently burned down, which I told her, but she proceeded to yell at me for not knowing what services they offer. I think they could have delivered the same message in a nicer way. I likely would have purchased their product if... read more
We hired Steps Plus to remove and replace the front and side steps on our house. They do this everyday so what can go wrong? Before I continue- I want to make it clear that we gave them the opportunity to fix and make the job right. They showed up without any heads up- the only reason we knew they were there was our camera notification. The steps came and didn’t match the color on the site- the company said the site wasn’t up to date.. what? Why would you advertise a product that doesn’t exist? We had a poured concrete slab ... read more
Frequently asked questions about Steps Plus Inc
How is Steps Plus Inc rated?
Steps Plus Inc has a 3.7 star rating with 15 reviews.
When is Steps Plus Inc open?
Steps Plus Inc is closed now. It will open tomorrow at 8:00 a.m.
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