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Stephen Hepp's Auto Service

4.6

About this business

Location details

122 Ontario St, Cohoes, NY, 12047, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.6283 reviews
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Tom Fiffe's profile image
Tom Fiffe 
recommend  Recommended
4 years ago

Steve and his staff do a great job. Steve is honest, fair and will always take the time to answer your questions. I wouldn’t go anywhere else. 

Tom Fiffe's profile image
Tom Fiffe 
recommend  Recommended
4 years ago

Steve and his staff do a great job. Steve us honest, fair and will always take the time to answer your questions. I wouldn’t go anywhere else. 

Art Fredette's profile image
Art Fredette 
recommend  Recommended
4 years ago

The only mechanic I will ever use. Steve and his crew are honest, highly skilled and affordable. The work is top notch/ 

Sara Akil's profile image
Sara Akil 
recommend  Recommended
4 years ago

Mr Stephen Hepp is very out spoken and directly with service he and staff provides. On point he follow up personally with customers return call back . He explained throughly about what diagnostic cost . Information in detailed what wrong with vehicle. Upmost checks all fluids with every oil change .So your vehicle maintenance is most effective. Pre maintenance checks engine light and coolant so heating and air conditioning is balanced. Aim to prevent more costly engine problems and service with smiles. Better business associ... read more

Kimberly Christian's profile image
Kimberly Christian 
recommend  Recommended
4 years ago

Great guy does great work I bring all my car to him he is very professional an Honesty an Trustworthy an I will continue to use him for any other repairs I might need Thanks for everything Steve 

Mary Murley's profile image
Mary Murley 
recommend  Recommended
5 years ago

I have been going to Stephen Hepp's for about 18 years for all my cars, I have never had a problem with any buddy there, also been friendly and polite with everybody I have seen there when I have been there. I would recommend to Steve to anybody, very unstanding with everybody. if you need a mechanic, I would recommend him to anybody. HE IS THE BEST. 

Brenda Lennon's profile image
Brenda Lennon 
5 years ago

His receptionist thinks she is a mechanic. Not only does she give you information a mechanic should only give but she also goes beyond telling you how to run your life. They may be honest but customer service is horrendous. They never call you back, you never speak to a mechanic just this over stepping receptionist who is not accommodating at all!!! She will destroy this business sending customers away. 

Kathy Ann Dusty Wolf's profile image
Kathy Ann Dusty Wolf 
recommend  Recommended
5 years ago

Very friendly, honest & knowledgeable. Greet you with smiles on their faces, great customer service. Great place. 

Gypsy Booker's profile image
Gypsy Booker 
recommend  Recommended
5 years ago

Just picked up my van from Hepp's after they bailed me out yet again from an unexpected mishap (can you believe road debris can punch a hole in your gas tank?) Stephen Hepp's has been taking care of my vehicles for half a dozen years or so. I consider myself fortunate to have discovered them. Fair prices, no attempts to up-sell, they always ask if I want to try to find used parts (like a gas tank) or new, and I don't think a final price has ever exceeded an estimate. It just doesn't get more fair, more honest, or more reliab... read more

Frequently asked questions about Stephen Hepp's Auto Service

How is Stephen Hepp's Auto Service rated?

Stephen Hepp's Auto Service has a 4.6 star rating with 283 reviews. 

When is Stephen Hepp's Auto Service open?

Stephen Hepp's Auto Service is closed now. It will open tomorrow at 8:00 a.m. 

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