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116 S Main St suite a, Ottawa, KS 66067, Ottawa, KS, 66067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My agent knows her stuff. She knows the answer, or knows how to get it. She listens to all my questions or concerns. I never feel rushed. I have been insured with American Family for 47 years. Started with my current agent's father as my agent..
We have had American Family Insurance for 48 years now. Stephanie is and was with her dad, very knowledgeable in everything I have ever needed. We will not be looking for any new agents or companies!!!
After being with American Family for a little over 50 years we changed. I was not called back and she even lied on my daughter! I know what happened with phone calls! She said my daughter called and said we didn't need the insurance😡. YOU CAN'T CALL AND SAY SOMEONE DOESNT NEED INSURANCE!! Then when I said we need to find someone different I was told "okay goodbye". And never did get a call back from Diane or Stephanie!
Stephanie and Diane are the greatest. Very personal attention whenever we need it and no matter the issue. Tops in Customer Service. Thank you ladies!
Stephanie Valencia Agency LLC American Family Insurance has a 4.8 star rating with 16 reviews.
Stephanie Valencia Agency LLC American Family Insurance is closed now. It will open on Monday at 9:00 a.m.
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