Stephanie Rinke Hair+Skin Services Lockport

Kathleen C. 

on Birdeye

a year ago

In addition to unprofessional biased behavior, I was nor am I racial. I suppose someone who works out of theory home will say anything. Be careful with this one. I previously used a credit card but didn't give permission for her to keep my information. When you pay cash and get.cancelled because you only.cut half of my hair, you were distracted talking to a relative, and couldn't reschedule for over a week and I had my Father's memorial service to attend. You are just not nice. 

Kathleen C. 

on Birdeye

a year ago

After being a customer for almost a year, she cut hair, left one side longer and when I pointed that out, she said go home style if you want me to fix, call me. I did just that and she was not.very pleasant about it, booked an appointment 11 days later, then contacted me next day to cancel. She did refund hair cut however I paid cash that day. She refunded my credit card!!! SHE KEPT MY CREDIT CARD INFORMATION ON FILE!!!!! BAD BUSINESS. HIGHLY INAPPROPRIATE. 

Kathleen C. 

on Birdeye

a year ago

I previously went to Stephanie a d had been satisfied, this last cut one side was longer and leaa.layered than other, she had another client said style at home, if issue call and I will address. I did both, called for fix, she rescheduled 1 1/2.week later. Next day she canceled fix, and though I paid cash, she accessed previously used card and refunded me, without my permission. Who knew she kept my credit card info!!! Poop business practices. SMH......