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Step By Step Counseling

3.6

About this business

Location details

2081 Collier Corporate Parkway, Saint Charles, MO, 63303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.623 reviews
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S Jacobs's profile image
S Jacobs 
on Google
2 weeks ago

I've known Jennie Wilson for over 5 years, she is an innovative, tech-savvy child therapist who understands what it takes to support both kids and the therapists who work with them. My experience has been that the same spirit runs through Step By Step Counseling. The practice is thoughtful, forward-thinking, and committed to helping children, families, and clinicians grow together. They blend strong clinical work with creative, real-world tools that actually make a difference. And a special shout-out to Pathways to Play, a b... read more

Beth Sullivan's profile image
Beth Sullivan 
on Google
2 weeks ago

What really sets Step by Step Counseling apart is the wide range of resources they offer—not just therapy, but also tools, education, and support for parents and families. It’s clear they care deeply about the whole child and their community. I can enthusiastically recommend their services. 

Justin Bridwell's profile image
Justin Bridwell 
on Google
5 months ago

This place is an absolute joke. First their communication is terrible. You call the place and they never answer. Once you call they respond back to you through text and you have to ask for someone to call you. Then they send you a link to fill out paperwork and it’s not the most user friendly site. I explained the situation and what I needed and they told me it was no problem. We should up to the appointment and there is no sign in the building, all the lights are off and the building is locked up. After sitting there for a ... read more

Fatemeh Akbari's profile image
Fatemeh Akbari 
on Google
a year ago

Worst place ever. So shady with their appointment scheduling. I drove all the way and they sent me the wrong address, they never sent me the intake and had the audacity to tell me that I sent it back “too late”. They also want you to hand write the forms and then upload it. I would recommend Compass Health to those looking. They have a walk in intake process so you do not have to deal with all this extra inconvenience. 

Tiffney Richardson's profile image
Tiffney Richardson 
on Google
2 years ago

Terrible company. We were going to our regular appointments and was never told about a copay then they randomly hit us with a 500 dollar balance. I never write bad reviews but this is outrageous. I would suggest finding a company that actually knows what the heck they are doing. Also they take money out of your account without permission too. If I could give 0 stars I would. 

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Frequently asked questions about Step By Step Counseling

How is Step By Step Counseling rated?

Step By Step Counseling has a 3.6 star rating with 23 reviews. 

When is Step By Step Counseling open?

Step By Step Counseling is closed now. It will open on Monday at 9:00 a.m. 

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