Stenhouse Practice

Patricia Laing 

on Google

4 months ago

A very unhelpful receptionist for nurse appointments. Chaos and discord seem to be the order of the day. I was put down and humiliated when I went in, it was as if she was asserting her authority over me. This is so wrong at a time when people are vulnerable and in need of help. 

William Davis 

on Google

4 months ago

Very good practice with very helpful staff 

Bobby Edal 

on Google

9 months ago

Complete and utter nonsense. Phoned at 9,30am .recorded message saying I was 2nd in the queue, a great start. Just over half hour later, moved to 1st in the queue. At 2 minutes past 10,30, heard some talking in the background and was then promptly cut off. I immediately phoned back and got a recorded message saying that they have shut down the practice for unforeseen circumstances . It was not that great before trying to get an appointment but even worse now. 

Debs Lindsay 

on Google

a year ago

The only reason they get 1 star is I can't give zero. This has to be the worst practice on the planet. Refuse to see their patients, refuse to return phone calls, refuse to issue new prescriptions even when they make a mistake and issue the wrong prescriptions. I have tried to move to another practice and the system won't let me as they are only taking patients who have no GP. 

Emmy F. 

on Google

a year ago

Very nice people at the reception and on the phone, I didn't have to wait when calling to make the appointment or once I was at the clinic, and the doctor I saw was kind and attentive to my situation.