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Steinhafels Mattress

3.8

About this business

Steinhafels Furniture is a family-run, employee-owned business providing customers with quality home furnishings, mattresses, and home décor. Steinhafels is Wisconsins leading retailer for furniture and mattresses, with about 550 associates and 14 locations and counting in Wisconsin and northern Illinois. Steinhafels brings its company values of courtesy, honesty, and outstanding service to its customers and the communities served. 

Location details

2485 S Oneida St, Green Bay, WI, 54304, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 4:30 p.m.
WedClosed
ThuClosed
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.852 reviews
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Nicole Tlachac's profile image
Nicole Tlachac 
on Google
2 years ago

It took four separate delivery trips over several weeks for my bed frame to be delivered as the first time the delivery crew broke the bed, the second time I came home to see the piece scratched up and damaged not to mention they marked up and scratched my bedroom walls. Upon their third attempt I was told the damaged pieces would be replaced, but they just colored in the scratches and apparently thought I wouldn’t be able to tell. So after going back and fourth with customer service again, I arranged for them to come a four... read more

Jonathan Maletta's profile image
Jonathan Maletta 
on Google
2 years ago

Very disappointed by the customer service in the Green Bay Area. Was told to stop acting like a child while looking at furniture that I had intended on purchasing. To the old man that yelled at me, consider not judging people on the spot next time. We were there to furnish our house 😡 

Anonymous's profile image
Anonymous 
on Google
2 years ago

Very disappointed by the customer service in the Green Bay Area. Was told to stop acting like a child while looking at furniture that I had intended on purchasing. To the old man that yelled at me, consider not judging people on the spot next time. We were there to furnish our house 😡 

Anonymous's profile image
Anonymous 
on Google
2 years ago

It took four separate delivery trips over several weeks for my bed frame to be delivered as the first time the delivery crew broke the bed, the second time I came home to see the piece scratched up and damaged not to mention they marked up and scratched my bedroom walls. Upon their third attempt I was told the damaged pieces would be replaced, but they just colored in the scratches and apparently thought I wouldn’t be able to tell. So after going back and fourth with customer service again, I arranged for them to come a four... read more

Nicole Ullman's profile image
Nicole Ullman 
on Google
2 years ago

Terrible customer service (especially Chris). Highly disappointed in the treatment received. Would not buy from them based on that. 

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Frequently asked questions about Steinhafels Mattress

How is Steinhafels Mattress rated?

Steinhafels Mattress has a 3.8 star rating with 52 reviews. 

When is Steinhafels Mattress open?

Steinhafels Mattress is open now. It will close at 6:00 p.m.  

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