Steamy Concepts

Malea N 

on BBB

4 weeks ago

I have had the opportunity to use Steamy Concepts Restoration for many different properties we manage, from leaks to fire damage and everything between. We are more than pleased and will continue to use Steamy Concepts. In particular, **** ********* is amazing. He always makes sure to keep us informed of progress on our jobs, what needs to be done, and completion timelines. He is on top of it, honest and trustworthy. 100%. His team is top notch as well, we recently had ****** and ***** demo our kitchen in preparation for a r... read more

Christina P. 

on Birdeye

5 months ago

I recently used Steamy Concepts for carpet cleaning and couldn't be happier with the experience. Booking was a breeze, and their customer service was very helpful. The technicians were professional and clearly explained the cleaning process. Unfortunately, when they came out for the first appointment, their machine broke, so they couldn’t finish the job. We rescheduled for the next morning, but due to the late hour, I missed my 8 AM appointment. The manager reached out the following day to apologize for the mix-up and quickl... read more

Joleen S 

on BBB

a year ago

Completely upset about my clients experience. I would not recommend Steamy Concepts. When they arrived they said if you want it really clean and pet smell removed that will cost $425. The quote to do the job was $245 via email. That didnt include removing pet smell. I said Ill remove the pet order you clean the carpet. Then via email after job I was informed they dont put their carpet cleaning under warranty unless you get the more expensive cleaning. Whatever that means. Thats outrageous & ******* wont hold up because the l... read more

Jason T 

on BBB

a year ago

I called on the $99 special, along with $15 dollars a linear foot on upholstery. Technician came, and said that extra products were needed, and quoted me up to $1500, with the minimum quote being $800, where I was expecting to pay maybe $350 with the sofas. Absolute bait and switch, telling me he couldnt use their normal products on my carpet. Apparently dog pee triples the cost of carpet cleaning, and white couches means nearly double the cost per linear foot.I ultimately had to, since were having guests, but didnt get the ... read more

Jennifer C 

on BBB

a year ago

Overcharged what the insurance company would pay 'outside industry standards' by $600. Repair company recommended by them overcharged similarly. Avoid. 

Maria D 

on BBB

a year ago

Unprofessional and unpleasant company to deal with. My grandfather whom is elderly and on a fixed income was taken for granted by this company. I highly recommend staying away from doing any business with this company unless you like to be taken for granted and robbed!And if they dont get what they want out of you they will put a judgement on your home and take you to court ! If I was wealthy I would counter *** them for elder abuse ! 

Anne Y 

on BBB

2 years ago

They were fast, pleasant and competent in drying out a small water leak in a closet but charged us $500 over what our insurance company said was the industry standard. They also recommended ****************** to repair the closet walls they tore out. That company gave us an estimate of >$2500. We did the work ourselves for ~$300. 

Katy L 

on BBB

2 years ago

This is the second time I have used Steamy Concepts. ***** and his assistant Ben,I think were very personable. We went thru the house to detail what I wanted done. After giving me what my total would be they got to work. They got done in a very timely manner. My carpet and floors look great! As a small business owner myself, I understand customer service is very important. I also understand that customer's are quick to complain and slow to compliment. That is why I wanted to leave my 5 star review today. Thank You. *********... read more

Anonymous 

on BBB

2 years ago

This is the second time I have used Steamy Concepts. ***** and his assistant Ben,I think were very personable. We went thru the house to detail what I wanted done. After giving me what my total would be they got to work. They got done in a very timely manner. My carpet and floors look great! As a small business owner myself, I understand customer service is very important. I also understand that customer's are quick to complain and slow to compliment. That is why I wanted to leave my 5 star review today. Thank You. *********... read more