Steam Master Carpet & Upholstery Cleaning, Inc

Barbara Sutton 

on Google

a month ago

They were prompt, reasonably priced but did a poor job in one room, and a mediocre job in another. The third room was fine. They claimed they couldn’t get the stains out. Well, if you weren’t sure you could get them out, why didn’t you say so up front. 

Amanda Willis 

on Google

a month ago

The guy who cleaned my carpet today was very nice and polite. But I don't think he got my carpet cleaned. They look the exact same as when he started and they are barely wet to the touch when he was done. I was charged $230 for him to clean 4 bedrooms, 1 walk in closet, a hallway and 15 stairs. He was completely done in 30 minutes. There's just no way. It's a rip off. 

Rick Arnette 

on Google

4 months ago

I wanted to give a good review because this is a local company and I figured after Helene, local Companies would need the business, but I can’t. We dropped off the rug, and when we picked it up, brought it home and laid it out in our bedroom. It appeared that some of the same stains that were on it when we took it in were still there. I got some Resolve from the grocery store and sprayed a couple of the spots and they came right up. I started looking at the whole rug and it still looked dirty. I borrowed my daughter‘s Rainbo... read more

Michael Long 

on Google

4 months ago

They came out quick to help me when I spilled paint down my carpeted stairs. They weren’t able to get it out, but I really appreciated the same day response! 

Loretta Revis 

on Google

5 months ago

I was really hoping to be able to give a good review, unfortunately I cannot do that. This is a commercial building and we wanted to use a local company to clean our linoleum floors. We called around and Steam Master came in at the lowest price. Although they advertise carpet and upholstery cleaning I was assured they could do the floors. We asked for cleaning and waxing. The first 2 photos are after the first “cleaning and waxing”. Unhappy with the obvious wax job on a dirty floor we asked for a redo. The second service was... read more