Staybridge Suites Pigeon Forge Smoky Mountains, An IHG Hotel

Sara Elizabeth 

on Google

2 weeks ago

Nice, clean hotel. Modern and accommodating. 

Dennis L 

on Google

2 weeks ago

The property itself was perfectly acceptable. The rooms are relatively new and clean when you arrive. Unfortunately, things really fall off after staying a night. The first night, we asked for our room to be cleaned. It was not. The second night, we asked three different times, by accident. I was told housekeeping would clean the room, I guess because we asked, “5 million times,” according to the woman at the front desk with the Caribbean accent. It was not. Fresh linen was brought to the room and one bed was fluffed, a litt... read more

Ethel Tumbling 

on Google

3 weeks ago

It was work. 

Rafael Piloto 

on Google

4 weeks ago

I DO NOT RECOMMEND THIS HOTEL. My wife, my three young children, and I were made to wait for two hours, sitting on a hotel lobby seat, because the rooms weren't ready. The service at the reception was HORRIBLE, and to top it all off, the woman said she would give us a refund for the wait, but that never happened. SHE LIED TO US. The hotel has a stated price, but in the end, THEY CHARGE YOU MORE. Don't deceive people. I DO NOT RECOMMEND IT. 

John Plemons 

on Google

4 weeks ago

It just misses from being 100% perfect. The only drawback was the shower, no water pressure, most likely due to the shower head, stall design was flawed, nothing to keep the heat in, so you tend to get cold as you shower. Facility is new, excellent rooms other than the normal low pressure shower these days. Clean, cozy with kitchen area, found it odd that I could not find silverware though. I would always consider this as an option when traveling, it is just short of perfect, great for a couple, they have larger rooms for fa... read more