State Farm Insurance: Max Lam

AJ Guarino 

on Google

2 weeks ago

I would be remiss if I did not give Mr. FRANK NUNEZ recognition for the outstanding service he provided to me. I was regretting making the call as I had to resolve an estate issue. I had made calls to other institutions where I was put on hold, disconnected, or more often dealing with a rude and incompetent operator. Mr. Nunez was compassionate, competent and efficiently resolve with my situation (and saved me money). I highly recommend this State Farm Office and do not forget to ask for Mr. FRANK NUNEZ. 

Sandy L 

on Google

4 weeks ago

I’ve been insured with Max Lam’s office for many years. His office team has always been attentive and provides great service. My rates had recently increased. His office explained reasons due to inflation and high claim activities in California which I understand. Most importantly, his office was able to assist in helping lower my premium! I’m glad to have them service my insurance. Great job! 

Dana Rashid 

on Google

a month ago

Absolutely terrible customer service. Consistently rude, unprofessional, and unreliable—multiple promises to return calls were never fulfilled. I eventually switched agents, and the new office has been a massive improvement in every way. I would not recommend anyone from this office, especially Dawson. He once told my sister and me, "I don't get paid enough to do all this," which says everything you need to know about his attitude and lack of professionalism. They seem more focused on overcharging than actually helping clien... read more

Timothy Briggs 

on Google

6 months ago

I’ve been a State Farm customer for 15+ years and they have never failed me even though unfortunately, I’ve filed a few claims over the years. State Farm has not only covered the claims but the representatives at this office went above and beyond to ensure I was taken care of. Thank you Akisa, Dawson and Frank for all the help. 

Malou Romero 

on Google

7 months ago

We sought clarity on how to implement auto-pay and recurring charges for our policies, and Akisa proved to be invaluable. Her patience and professionalism made the process smooth and stress-free. Akisa's courteous demeanor truly set her apart. Thank you for your exceptional support, Akisa!