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A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
110 S Elliott Rd, Chapel Hill, NC, 27514, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Terrible customer service. We have had three mortgages with SECU over the past seven years. We have never been late on a mortgage payment in that same time. I received a call from Haley stating that SECU had not received our mortgage payment, which is automated. She advised checking with our bank to confirm it was dispensed and if it was, to call the SECU branch as sometimes the local branches may cash it late. We confirmed the check was sent in time on our end, but nevertheless, we received a 26 dollar late fee. When we cal... read more
Terrible customer service. We have had three mortgages with SECU over the past seven years. We have never been late on a mortgage payment in that same time. I received a call from Haley stating that SECU had not received our mortgage payment, which is automated. She advised checking with our bank to confirm it was dispensed and if it was, to call the SECU branch as sometimes the local branches may cash it late. We confirmed the check was sent in time on our end, but nevertheless, we received a 26 dollar late fee. When we cal... read more
State Employees’ Credit Union has a 4.2 star rating with 27 reviews.
State Employees’ Credit Union is closed now. It will open on Monday at 8:30 a.m.
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