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State Employees’ Credit Union
- Finance
- Chapel Hill, NC
About this business
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Location details
110 S Elliott Rd, Chapel Hill, NC, 27514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service. We have had three mortgages with SECU over the past seven years. We have never been late on a mortgage payment in that same time. I received a call from Haley stating that SECU had not received our mortgage payment, which is automated. She advised checking with our bank to confirm it was dispensed and if it was, to call the SECU branch as sometimes the local branches may cash it late. We confirmed the check was sent in time on our end, but nevertheless, we received a 26 dollar late fee. When we cal... read more
Terrible customer service. We have had three mortgages with SECU over the past seven years. We have never been late on a mortgage payment in that same time. I received a call from Haley stating that SECU had not received our mortgage payment, which is automated. She advised checking with our bank to confirm it was dispensed and if it was, to call the SECU branch as sometimes the local branches may cash it late. We confirmed the check was sent in time on our end, but nevertheless, we received a 26 dollar late fee. When we cal... read more
Thank you is an understatement! SECU in Chapel Hill on Elliott Dr deserves phenomenal customer service award for the year!! Flor and Rose went above and beyond to help my husband and me with a loan. What made the difference in this loan and the many other loans we have received is simply put the customer service. They care! They genuinely care! About their customers!! Thank-you SECU! You have our business! Forever! -Jack and Sandi -
Frequently asked questions about State Employees’ Credit Union
How is State Employees’ Credit Union rated?
State Employees’ Credit Union has a 4.3 star rating with 25 reviews.
When is State Employees’ Credit Union open?
State Employees’ Credit Union is closed now. It will open at 8:30 a.m.
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