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State Employees’ Credit Union

4.2

About this business

A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years. 

Location details

110 S Elliott Rd, Chapel Hill, NC, 27514, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.227 reviews
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T. Cain's profile image
T. Cain 
on Google
3 weeks ago
Devine Hope's profile image
Devine Hope 
on Google
a month ago
Adri P's profile image
Adri P 
on Google
a year ago

Terrible customer service. We have had three mortgages with SECU over the past seven years. We have never been late on a mortgage payment in that same time. I received a call from Haley stating that SECU had not received our mortgage payment, which is automated. She advised checking with our bank to confirm it was dispensed and if it was, to call the SECU branch as sometimes the local branches may cash it late. We confirmed the check was sent in time on our end, but nevertheless, we received a 26 dollar late fee. When we cal... read more

Adri P's profile image
Adri P 
on Google
a year ago

Terrible customer service. We have had three mortgages with SECU over the past seven years. We have never been late on a mortgage payment in that same time. I received a call from Haley stating that SECU had not received our mortgage payment, which is automated. She advised checking with our bank to confirm it was dispensed and if it was, to call the SECU branch as sometimes the local branches may cash it late. We confirmed the check was sent in time on our end, but nevertheless, we received a 26 dollar late fee. When we cal... read more

Jack Ware's profile image
Jack Ware 
on Google
2 years ago
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Frequently asked questions about State Employees’ Credit Union

How is State Employees’ Credit Union rated?

State Employees’ Credit Union has a 4.2 star rating with 27 reviews. 

When is State Employees’ Credit Union open?

State Employees’ Credit Union is closed now. It will open on Monday at 8:30 a.m. 

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