Starr Pools

Tracy 

on Google

2 years ago

Last year they left tools all over our yard and left the hose on and flooded our yard. We decided to give them another chance to come fix our pool motor. He was supposed to come Saturday and no showed with no call or text. Then he said he’d come Tuesday and again no showed with no call or text. I called him one more time with no response. Needless to say we will never use them again due to their unprofessionalism. 

Jacquelyn Hampton 

on Google

2 years ago

My dad went to Matt last summer for a new liner. When he came to install it (after canceling many times) days later the new liner started caving in. My parents tried calling him numerous times and he never answered his phone or came back. Charged my dad 6 THOUSAND dollars and even got him for a “heavy duty liner” when my dad did not consent to that. Come this summer we are in a bad position and need to hire new people to FIX the mess he made as well as get a NEW liner. I really strongly recommend no one to use this man pleas... read more

Linda Sorrentino 

on Google

2 years ago

Last year we had Matt put in a new filter for us. Since then, we have had problems with constant dirt in the pool. We have spoken to numerous pool companies who agree that there is definitely an issue with our filtration system. My husband has called him repeatedly and he doesn’t return our calls. He approached him when he was at a neighbor’s house and he said I’ll stop by but never showed up. It looks like we are going to have to get a new filter because obviously the one he put in was not new and he won’t come here because... read more