Starfish Aquatic Club at Parsippany Esporta Fitness

d2f 

on Google

a month ago

Total Scam..!! I rarely write reviews, but after several weeks with Starfish I feel obligated to share my experience: lessons were repeatedly canceled—often on short notice—after full prepayment, the instructor changed nearly every week with limited experience and no continuity in the curriculum, and my requests for credits or make-goods for missed sessions were declined. Communication was slow and inconsistent (emails went unanswered and phone messages weren’t returned), rescheduling options were limited to inconvenient tim... read more

chirag chheda 

on Google

2 years ago

If there can be zero stars i would give it to them. Operations staff is very rude and arrogant. My wife has enrolled for march and april month swim training on february 22nd and her fees of $122 was deducted, on enrollment form which i filled online it was mentioned that i have to cancel the enrollment before 10 weeks if i do not want to extend my monthly classes. Very First class on march 10 was cancelled due to some trainer issue. On match 10 they sent an email saying if only i have completed 2 classes and i do not want to... read more

Anonymous 

on Google

2 years ago

If there can be zero stars i would give it to them. Operations staff is very rude and arrogant. My wife has enrolled for march and april month swim training on february 22nd and her fees of $122 was deducted, on enrollment form which i filled online it was mentioned that i have to cancel the enrollment before 10 weeks if i do not want to extend my monthly classes. Very First class on march 10 was cancelled due to some trainer issue. On match 10 they sent an email saying if only i have completed 2 classes and i do not want to... read more