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3 Brewster Rd, Newark, NJ 07114, Newark, NJ, 07114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible atmosphere and honestly one of the worst Starbucks experiences I’ve had. The two employees were giggling between themselves, didn’t even respond to a simple “hello”, and were barely helpful. My order was incomplete, and when I asked about the missing item, I was told it wasn’t ordered and to get back in line and reorder. The attitude was rude and dismissive. On top of that, the cashier selected the tip amount herself, which was extremely weird and inappropriate. The coffee tasted awful and the snacks were mediocre. ... read more
I had a very uncomfortable and disappointing experience at this Starbucks. While I was standing at the counter, a male employee looked directly at me and said: “I’m in a jungle full of snakes — and you know who the snakes are, you guys.” This comment was said to my face, not as a joke between coworkers, and felt hostile and disrespectful. What made the situation worse was that a female coworker standing with him laughed instead of stopping or correcting the comment. Their behavior together made the environment feel unwelcomi... read more
This place charges 3% employee benefits and retention off our cofee
This has to be the most incompetent staff behind the counter I have ever seen. Paid for a beverage, shamed into $2 tip (as employees stares at me). Waited 5 plus minutes while staff was giggling and chatting away. Finally asked if my order was working. No. They argued amongst themselves about their job responsibilities. Finally got my hot chocolate and……. it was wrong. This is not rare. If corporate doesn’t wrap their head around this, it’s time to dump the stock.
The coffee is so so bad that at this point I think it violates some food safety protocols...
Starbucks has a 1.8 star rating with 36 reviews.
Starbucks is closed now. It will open on Monday at 9:00 a.m.
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