Star Pools & Spa

Rachel Ciccateri 

on Facebook

5 years ago

Mr. Manager/Owner... WE had trouble with YOU in the past. Your "pool cleaner" allowed the water in our pool to get too low to burn up OUR pump. He knew we were out of state and had a tenant who was often gone. He also was trying to sell us an automatic pool cleaner (why when he was hired to do that?) AND a new pump. Because we weren't acting fast enough for him, or really acting at all on that pool cleaner (again, I was paying him for that service), he let the water get low and it did burn up the pump. This "pool cleaner" al... read more

Melissa Botterbusch 

on Facebook

5 years ago

My husband and I walked into this store. Nobody and I mean nobody was wearing a mask. Not to mention the salesman did not adhere to the 6 foot policy. He was right up in our faces. Luckily we had masks and hands sanitizer. We protected him, but he didn't protect us. Totally unacceptable during these unprecedented times. I came home and took a shower after only 5 minutes in the store. They didn't have what we needed. YOU NEED TO PROTECT YOURSELF AND OTHER'S. PERIOD!!! 

Diane Roberts 

on Facebook

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6 years ago

I want to Thank Ann and Frank for all there help today. We weren’t sure what was wrong that our pump wasn’t running . They explained what to check for even let us borrow a tester and early afternoon we found out our pump was no good. Did not pressure us into buy pump told us to wait and see if ours was still under warranty My husband could not wait and bought new pump and they explained how to reinstall Had pool running by the afternoon . I highly recommend them We will use them in the future # 10 rating !!!!!!!