Star Car Wash - Coolangatta

Daniela Hille 

on Google

2 months ago

I had a very disappointing experience here. I left my car for a wash around 2:30pm, and when I came back at 3:50pm, there was a note left on my car saying they had closed. The note didn’t have a phone number, and there were no contact details on any of the signs around, so I searched on Google and found a number. I called several times, but no one answered. The person had left before 4pm, even though the note said they closed at 4. I was left without access to my car — and since I have a small child at home, this caused me a... read more

Jacqueline Kershaw 

on Google

2 months ago

Booked online for a 3 PM clean at Star Car Wash Café Coolangatta. On arrival, I was told my car wasn’t a 4WD as selected, but an “extra large” vehicle—something that should be clarified with a dropdown option on the website. I agreed to pay the extra, but staff seemed rushed and quoted 90 minutes. After a brief, unclear conversation, I was told to hurry back as they were closing, which meant I didn’t get to inspect the car properly. The clean itself was decent, but lacked attention to detail—especially under the back seats. ... read more

cjay mckenzie 

on Google

2 months ago

Since the new management have taken over the service is fantastic! Maddy and his team go above and beyond to keep their customers happy and they put out excellent results with their hard work! Thank you guys for giving me the confidence to come back after the last manager left me feeling extremely uncomfortable and not wanting to return. You guys are fantastic!