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Staples
- Industrial Equipment Supplier
- New Hartford, NY
About this business
So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.
Location details
4795 Commercial Dr, New Hartford Consumer Square, New Hartford, NY, 13413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The store itself is pretty good, supplying quite a lot of office and business products at a very competitive price. But I cringe to go in there mainly because of the staff. Some of them are helpful and friendly, but the guy we got today at the register was so fake and condescending. Perhaps he thinks he is being cool with his abusive pitter patter, but it really grates. I am 63 years old, I came in to by an almost $50 printer cartridge, I do NOT like being addressed as "young lady". It wasn't just me, the previous customers ... read more
Great experience, home printer, copier, scanner, fax on the blink at home. Wish I caught the young girls name who assisted me .... needed to get time sensitive paperwork completed, the girl is extremely knowledge and pleasant
The manager was condescending and unhelpful in dealing with a problem with an order that originated in his store. I will be contacting corporate.
I purchased the pricey "better binders" for this current school year. 2 cracked (only the yellow ones?!...all others are fine!) after less than 5 months of normal use. Purchased originally online and the 800# was less than adequate in their response. Told me to re-buy them with a 10% discount. Local store mgr saw how the call was going, told me to just hang up, apologized (he was not the one who should have apologized!) and took care of the situation. He corrected a situation that frankly was not his responsibility to correc... read more
Horrific service..... went for power cord, vga cable, and 1TB hard drive and the did not have one of the items listed. When I asked for help the guy at the computer counter was a rude disrespectful salesman... I asked for manager and was told it would be awhile he was to busy...... calling corporate
I recently went to Staples to have some photos enlarged and unfortunately they came out pixalated (my fault, not Staples ). Karrie from the photo department was very helpful and was able to refund my money back to me and apologized for the inconvenience. Thank you for the amazing customer service, Karrie and Staples.
I would recommend Not going to this staples!!! I came there on June 19th to mail out two packages one by Ups one by USPS I have the confirmation that the store took them but shockingly they never made it to there destination! I say shockingly because the trip men behind the counter found a package that had been sitting there for 15 days! The Ming couldn't help me he sent me to staples claims who said," ma'am you are unique! This happens to us ALL the TIME! Be warned!
The manager is very rude and condensing and is definitely not going the extra mile for customers!!
Frequently asked questions about Staples
How is Staples rated?
Staples has a 3.9 star rating with 180 reviews.
When is Staples open?
Staples is open now. It will close at 9:00 p.m.
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