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Staples
- Industrial Equipment Supplier
- Tracy, CA
About this business
Location details
2471 North Naglee Road, Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I know is a tiresome job, Ian, but if you don’t like taking care of customers after the holidays season maybe you should find a different job instead the Amazon returns desk. Or maybe hint a smile or two at the customers in front of you that greet you cheerfully. Happy new year.
Ordered online for pick-up and it was ready quickly. Staff was prepared and courteous. Great shopping experience!
I do not recommend this store. I came by to pick up an Amazon package. The first problem is that the line at the service desk was 5 people deep and no other employees came around to help out the worker at the counter. I would recommend the store focus on customer service first and foremost before other things like stocking. Help should have been reallocated to help out. When I finally made it to the counter the person at the counter told me she couldn't find my Amazon package. Amazon notified me the package arrived so my onl... read more
Absolutely the worst Staples experience imaginable – avoid this location at all costs (1120 N Naglee Rd, Tracy, CA) This place is a complete disaster and easily the worst Staples on the planet. I was forced to come here because Amazon designated it as my ONLY UPS/Amazon return drop-off location in Tracy. Big mistake. The line for Amazon returns literally wrapped around the entire copy/print center and halfway down the ink aisle (easily 20+ people deep) with ONE employee painfully slow-processing returns. After waiting 25 min... read more
Visited today for an Amazon return and had a very frustrating experience. The store was fully open and several staff members were present, but they refused to accept Amazon returns without giving any valid explanation. There was a board saying “management decided not to accept Amazon returns today,” which feels dishonest. If they don’t want to process returns, they should stop advertising the service and misleading customers. I’ve also noticed the overall service quality here declining recently. Poor management and poor cust... read more
Frequently asked questions about Staples
How is Staples rated?
Staples has a 3.2 star rating with 119 reviews.
When is Staples open?
Staples is closed now. It will open tomorrow at 9:00 a.m.
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