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Stanley Steemer
- Carpet Cleaning
- Springfield, OH
About this business
Location details
950 W W Leffel Ln Ste B, Suite B, Springfield, OH, 45506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible company and horrible service! Had cleaning scheduled and they no showed and no called.
Business response:
Hi Angie, we are very sorry for the experience you had with our company. We try our hardest each day to meet the expectation and obligation for our customers, we certainly missed the mark with you. We would truly like an opportunity to try to repair the poor image you have of us now. Could you please email us at customerrelations@steemer.com with the cleaning address and zip code so that we can look into this matter? Please include your contact information so that we can have a customer service representative contact you dir... read more
I set up an afternoon appointment on line. I took the day off work but at 1:30 I called to check on the appointment. The lady told me she called my phone in the morning, but got a busy signal so she did not send the technician. She never tried to call back a second time. My phone call log had NO incoming calls this morning! I will not call them again.
Business response:
Hi Alan, we are very sorry for the experience you had with our company. We try our hardest each day to meet the expectation and obligation for our customers, we certainly missed the mark with you. We would truly like an opportunity to try to repair the poor image you have of us now. Could you please email us at customerrelations@steemer.com with the cleaning address and zip code so that we can look into this matter? Please include your contact information so that we can have a customer service representative contact you dire... read more
I've had great service up till now received horrible service Saturday brought a nasty lhoes into my house smell like dog. then came back today and said they did nothing wrong. then had to pay for a deodorizer for their screw up. absolutely ridiculous
Frequently asked questions about Stanley Steemer
How is Stanley Steemer rated?
Stanley Steemer has a 3.5 star rating with 65 reviews.
When is Stanley Steemer open?
Stanley Steemer is closed now. It will open tomorrow at 8:00 a.m.
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