Stanley Direct Auto

Jeremiah Turner 

on Google

a month ago

Terrible Experience – Do Not Purchase from This Dealership I purchased a 2017 Buick Encore from this dealership, and from the very beginning it has been nothing but a nightmare. The moment I drove the vehicle off the lot, the engine started smoking, smoke came through the AC vents, and the check engine light came on. When I contacted the dealership, they brushed it off by saying the smoke from the AC vents was “normal” (which it isn’t) and told me to bring the vehicle back so they could look at the check engine light. At no ... read more

Christina Montes 

on Google

2 months ago

Stanley Direct Auto is a terrible place to buy a car. The finance team is unprofessional, aggressive, and harassing—they clearly don’t care about their customers, only about getting paid for unreliable cars. The sales team may come off as friendly, but they lack transparency. They’ll tell you the car comes with a warranty and, once problems arise, they’ll send you to a third-party mechanic. To be clear, the mechanic shop itself is great—they have excellent customer service and good people. But the real issue lies with the de... read more

Jeremiah Turner 

on Google

2 months ago

I strongly advise anyone considering doing business here to stay away. My vehicle’s AC is still not working, and despite it being under warranty for 12,000 miles or 159 days, I’ve received no real help or resolution. The team here lacks efficiency, communication, and professionalism. I recently spoke with a newer employee, Marco, and explained the ongoing issues and poor experience I’ve had so far. Unfortunately, instead of offering help or a solution, he simply repeated that he couldn’t assist me. No effort, no guidance—jus... read more

Jeremiah Turner 

on Google

3 months ago

If I could give zero stars, I would. Overall, this has been one of the worst experiences I’ve had purchasing a vehicle. I would not recommend buying a car from this dealership unless you’re a certified mechanic and know exactly what to look for. I worked with Edward and Matthew — both were cool people and tried to be helpful. However, transparency was lacking. The manager (the one in the single office on the left) was incredibly unprofessional. He walked right past me during my first visit, didn’t introduce himself, didn’t ... read more

Ed K 

on Google

3 months ago

Shoutout to Edwin purchased a few months ago and everything has been great and he even called to check up and see how things were going. Process was super easy and a blessing to work with them.