St. Luke's Women's Imaging: Ketchum

T W. 

on Birdeye

2 days ago

For four years I had received great service with same day results. This year I had to go to the third floor high risk breast cancer service to receive my annual mammogram. Still waiting for results, I was told that there had been a lot of mammograms done and the radiologist was on vacation. I seriously doubt there is only 1 radiologist for st Luke’s in Meridian. The check in person and technician were very nice. However still waiting for results after 5 days and this show me how non compassionate and poorly manage that depar... read more

T W. 

on Birdeye

2 days ago

Nice check in staff and technician.  Extremely poor service when it comes to receiving results Anyone who is use to get results the same day at st. Luke’s then are told “oh there has been a lot of mammograms done and the radiologist is on vacation” is a poor excuse .  There is no compassion for patients who have had cancer or at high risks for cancer.  I am extremely unsatisfied with service received for this year..2026. 

Anja Bakke R. 

on Birdeye

3 months ago

I brought my father here when he was in such severe pain. He could not recline or use his bed. His Dr was Christina Fresten. She was not willing to control his pain with more than morphine. She wanted to send him home stating he couldn't tolerate tests was too old and fat to treat. She would not order ortho or neuro consult. We had to go to St Lukes Boise. Where they gave him dilated which controlled his pain enough for testing and using a bed. Then did back surgery. He is now home with no pain. If you are not feeling w... read more

Deseret B. 

on Birdeye

5 months ago

My father needed assistance this morning in the emergency room. Unable to call a nurse himself, I hung up the phone and called the hospital. I allowed the phone to ring 100 times in the emergency department over the course of nine minutes and 41 seconds. Nobody answered. 

Stephanie H. 

on Birdeye

a year ago

We had no choice in seeing this physician as we were in the hospital at St. Lukes but I have never seen a physician be so arrogant and rude before. He acted like the choices we were making in our care were not our choices and we should be railroaded into doing it how he sees that we should. If you have a choice do not chose him. You will thank me later for that. 

Dave M. 

on Birdeye

a year ago

Answered all my questions, his bedside manner was great, very professional. 

Elizabeth M. 

on Birdeye

a year ago

I took my daughter to the ER on 4/22/24. We arrived at 1707 and were triaged at 1717. I told them she had asthma; her albuterol was ineffective, and her O2 saturation was 89-91% unless she was sitting straight up, that she was dropped off from her grandmother's house with audible breath sounds, retractions, and that before her albuterol her HR was 160, RR 50, and O2 was 89%. I also stated she was complaining of feeling short of breath. Since her O2 was 96% during triage while she was sitting straight up, the nurse sent us to... read more

Michele C. 

on Birdeye

2 years ago

I am writing this because I've never ever been treated the way we were last night in the ER. I always brag about our beautiful hospital and the care in the valley. However, we presented last night via ambulance. I found the staff to be wonderful. The Dr.Torres who was in charge was terrible. He totally just wanted us out of there. He was rude, short and truly didn't care what happened to my aunt. I asked if she needed to stay, which she always has prior because of her history. He said there were no beds anywhere, Poc... read more

Fishon 

on Birdeye

2 years ago

So after one year of medical care as my PCP this doctor has stifled my medical care because of his lack of education in the medical field. He also is a very good money grabber for his Saint Luke's affiliate. After all his uneducated advice I never got any results from what he described as good medical care. My wife and I are now looking for a new PCP. Saint Luke's has a reputation of finding the these kind of folks.