St. Luke's Hospital Emergency Department

Mads p 

on Google

a month ago

Came in due to severe pressure in the back of my head causing me to vomit and my vision to blur… was forgotten about in a room for three hours. No telling me what was going to happen or when. There was barely anyone I could tell, just a lot of people walking around in scrubs. I ended up leaving and no one bothered to call to see what happened or anything of that sort. 

Rafael Frias 

on Google

2 months ago

I went to this emergency room due to my belly button bleeding, I’m 15 years old, and out of no where I started bleeding from my belly button. I’m not a new born, so I shouldn’t have umbilical cord problems at such an old age. We arrived and was instantly greeted with terrible staff, they kept asking me the same question, where I’ve explained the situation, so did my parents. I finally got into my room, and met with the doctor, where he blankly said, “use soap and water to clean it out” couple of months later from visiting no... read more

Benny B 

on Google

3 months ago

If I could give this ER zero stars, I would. The experience was deeply disappointing and unacceptable. There was a complete lack of communication from the staff, who mostly walked around the waiting room despite there being few visible patients. People were waiting over four hours with no updates. The cleanliness and hygiene were appalling — there were visible bugs and flies in the waiting area. At one point, a child vomited, and instead of proper cleanup, the front desk staff simply handed the family a box of tissues. No on... read more

Ann Keenan 

on Google

5 months ago

I received a call from my friend’s visiting nurse suggesting I take her to the WD for suspected blood clot. I called ED to find out wait time and was told only two patients in waiting room. We checked in and waited approximately 10 minutes before going in for examination. I could tell the nurses took the suggestion of a blood clot seriously because they wasted mo time in getting blood drawn, EKG, chest X-ray, ultrasound of bruised area. The doctor reported the test showed no blood clot, but since the bruise appeared a few mo... read more