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St. Charles Health System- Emergency Room

2.7

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Location details

2500 NE Neff Rd, Bend, OR, 97701, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
2.7110 reviews
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Paige Kingham's profile image
Paige Kingham 
4 weeks ago

The lady who works at the front of the ER, I think her name is Jacquie, is absolutely rude and careless. She will talk over you, keep a very ill child waiting for over 45 minutes to get Motrin, etc. I watched her wheel and elderly veteran in a wheelchair and went over the only bump in the entire lobby and when he howled in pain, she just parked him and walked off. His caregiver said “I don’t know how she still works here”. Good question. We were sent here to get an ultrasound on my daughter to see if she has appendicitis, an... read more

Brian Chancellor's profile image
Brian Chancellor 
a month ago

Always underserved. Always a long wait. Never enough beds. No ER parking. Difficult admittance during a crisis. 0/10. Edit: 6+ hour wait. After 3 excruciating hours we drove elsewhere. 

Brian Chancellor's profile image
Brian Chancellor 
a month ago

Always underserved. Always a long wait. Never enough beds. No ER parking. Difficult admittance during a crisis. 0/10. 

Vladimir Lyubelsky's profile image
Vladimir Lyubelsky 
2 months ago

I would like to express my sincere gratitude to the entire hospital staff. I was admitted very quickly without unnecessary waiting. The personnel were polite, attentive, and professional. The examination was done promptly — the X-ray was performed right away. They provided the medication on the spot, so I didn’t have to go to a pharmacy, which was very convenient. You can truly feel the high level of professionalism, excellent organization, and genuine care for patients. I am very satisfied with the quality of care I receive... read more

Nicole's profile image
Nicole 
3 months ago

5 star ER experience! I came in on what was apparently a busier than usual Monday during the holidays. Everyone I encountered was professional, friendly and efficient. I was there for 4 1/2 hours but I wasn’t waiting the entire time. They started my blood work very quickly and then after analyzing the results ordered some more tests. This was my first time in the St. Charles system so I was sent a new my chart link and was able to see my test results come in real time. Honestly I’m surprised I wasn’t there longer given how m... read more

Frequently asked questions about St. Charles Health System- Emergency Room

How is St. Charles Health System- Emergency Room rated?

St. Charles Health System- Emergency Room has a 2.7 star rating with 110 reviews. 

When is St. Charles Health System- Emergency Room open?

St. Charles Health System- Emergency Room is open now. It will close at 11:59 p.m. 

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