St Andrew's War Memorial Hospital: Emergency Room

Bridie J 

on Google

3 weeks ago

Doctors and nurses here were great, no complaints at all. However the receptionist at emergency was so unbelievably rude and dismissive. She cut me off repeatedly while talking, didn’t make eye contact once, and was extremely abrupt. I was in a lot of pain and all she cared about were payment details. She also had spray tan marks all over the collar and front of her top which looked really unprofessional. Weird experience. Maybe because it was a Sunday. 

Mahdis Mesagra 

on Google

a month ago

We chose to attend the St Andrew’s Emergency Department rather than Royal Brisbane due to significantly shorter wait times, which turned out to be an excellent decision. Dr. Christopher Hanny provided outstanding care — his quick diagnosis and clear expertise were truly appreciated.However, I am writing to raise concerns about the billing process and the communication from your accounts department. I was informed at the time of admission that the minimum cost of an ER visit would be approximately $325, which I accepted. Upon... read more

Mason Brown 

on Google

a month ago

I feel bad I keep forgetting his name scruffy greyish beard with glasses and he was a medic in the army he's been my emergency doctor for quite a while and I have to extend my gratitude to him by giving the most amount of stars as possible he's written letters to my GI doctor for scopes he's managed my pain without getting me hooked on strong opioids and he's overall a lovely amazing and intelligent emergency doctor he's also extremely efficient and doesn't muck around without his help I wouldn't have known I even had acute ... read more

Lisa Hall 

on Google

4 months ago

Outstanding service. We have visited a few times over the past week for my sons injury. From reception, to triage to the Doctors and Nurses that treated my son were all friendly, caring and provided excellent service. Request for urgent MRI and we were having it done within 1 hour. The Dr called the same night with results. Can't thank you enough. 

Mary Ann Bruce 

on Google

4 months ago

I refer to my procedure that was undertaken at your hospital Friday 30th May 2025 where my spine was cemented by Dr Nigel Mott from I-med Radioloogy. I was transferred to a recovery area that specialized in cardiac. I was in extreme pain & the nursing staff gave me 2 Paracetamol tablets. I informed the nursing staff that I was still experiencing severe pain & I’ve been using Endone to ease such pain. Whatever strength of Endone the staff gave me it didn’t ease the pain. The nursing staff checked with the doctor & he doubled ... read more