St Andrew's War Memorial Hospital: Emergency Room

M4 Construction Group 

on Google

a month ago

Attended St Andrew’s ED with a young adult male writhing with chest pain. There was only 1 staff person who was not a foreigner or whose first language was English. The nurse who looked after him could barely speak English and kept calling him a female. The ED doctor, (who was also very odd and thought it appropriate to make a pass at a female family member) left him in pain for over 1.5 hours because he “did not administer the pain relief, a nurse had to do it”. The staff were yelling at each other across the room and there... read more

Bridie J 

on Google

3 months ago

Doctors and nurses here were great, no complaints at all. However the receptionist at emergency was so unbelievably rude and dismissive. She cut me off repeatedly while talking, didn’t make eye contact once, and was extremely abrupt. I was in a lot of pain and all she cared about were payment details. She also had spray tan marks all over the collar and front of her top which looked really unprofessional. Weird experience. Maybe because it was a Sunday. 

Mahdis Mesagra 

on Google

4 months ago

We chose to attend the St Andrew’s Emergency Department rather than Royal Brisbane due to significantly shorter wait times, which turned out to be an excellent decision. Dr. Christopher Hanny provided outstanding care — his quick diagnosis and clear expertise were truly appreciated.However, I am writing to raise concerns about the billing process and the communication from your accounts department. I was informed at the time of admission that the minimum cost of an ER visit would be approximately $325, which I accepted. Upon... read more

Mason Brown 

on Google

4 months ago

I feel bad I keep forgetting his name scruffy greyish beard with glasses and he was a medic in the army he's been my emergency doctor for quite a while and I have to extend my gratitude to him by giving the most amount of stars as possible he's written letters to my GI doctor for scopes he's managed my pain without getting me hooked on strong opioids and he's overall a lovely amazing and intelligent emergency doctor he's also extremely efficient and doesn't muck around without his help I wouldn't have known I even had acute ... read more

Lisa Hall 

on Google

6 months ago

Outstanding service. We have visited a few times over the past week for my sons injury. From reception, to triage to the Doctors and Nurses that treated my son were all friendly, caring and provided excellent service. Request for urgent MRI and we were having it done within 1 hour. The Dr called the same night with results. Can't thank you enough.